At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.

10,921 Independent customer reviews
(4.9/5)
Reviews.io (2,509 reviews)
eKomi (8,412 reviews)
John Jas Smith
John Jas Smith
13/03/2026
Always friendly and very helpful with good advice. Items were just right and well delivered.
NB. In the music section below 👇 what is "Scottish" music.🥴😂
Rated 5 out of 5
Anonymous
Anonymous
13/03/2026
I was very happy with the service I received from Eagle Music Shop. I appreciated the different postal services offered, 1st Class, 2nd Class etc.
Rated 5 out of 5
stephen prior
stephen prior
13/03/2026
Nice quality hooks.
Rated 5 out of 5
Gavin Whitham
Gavin Whitham
12/03/2026
I purchased a Tanglewood 5 string banjo from Eagle Music Shop. It arrived double boxed and in line with the emails I'd had. The banjo was well set up and playable with a tiny amount of tuning. I'm enjoying following Janet Davis' book trying to teach myself how to play.
Rated 5 out of 5
armandas lymontas
armandas lymontas
12/03/2026
My favorite shop to buy harmonicas
Rated 5 out of 5
12/03/2026
The clincher for me on my first banjo was the free setup, and though I’m a novice I am an experienced guitar player and knew the setup was excellent. The staff were very helpful, and I am thrilled with my ‘Albert’ banjo. I would (and already have) recommend eagle music wholeheartedly. Thanks guys!
Rated 5 out of 5
richard kelly
richard kelly
12/03/2026
excellent service - got my order very quickly and its a great harmonica for the price.
Rated 5 out of 5
Mike Phillips
Mike Phillips
12/03/2026
Very good service, pro
Rated 5 out of 5
Peter Swift
Peter Swift
12/03/2026
Ordered strings, got them, What's not to like?
Rated 5 out of 5
Anonymous
Anonymous
12/03/2026
Excellent service, highly recommended
Rated 5 out of 5
Geoffrey Wedge
Geoffrey Wedge
11/03/2026
Excellent service and very quick delivery and response.
Rated 5 out of 5
Alan Hopkins
Alan Hopkins
11/03/2026
Reliably excellent in every respect!
Rated 5 out of 5
Anonymous
Anonymous
11/03/2026
Strings came quickly. Website cery good.
Rated 5 out of 5
Richard Barcan
Richard Barcan
10/03/2026
First class service from the outset when I rang to discuss options for a 6 string banjo through the ordering procedure. Sadly the couriers were disorganised with very poor communication leading to considerable delay but that wasn’t Eagle’s fault. The Deering Goodtime was perfect for my needs and I’m loving it!
Rated 5 out of 5
Anonymous
Anonymous
10/03/2026
Heard about Round Peak style Clawhammer and Brad Leftwich's book online. Pleased to find Eagle Music had it in stock and it arrived within a couple of days of my order.
Rated 5 out of 5
Anonymous
Anonymous
10/03/2026
Efficient, friendly service online & instore.
Rated 5 out of 5
Anonymous
Anonymous
09/03/2026
Usual excellent service as always for spares.
Rated 5 out of 5
PAUL WESTWOOD
PAUL WESTWOOD
09/03/2026
The guys are the very best there is in the UK for anything banjo related, brilliant service
Rated 5 out of 5
David Stanley
David Stanley
07/03/2026
Prompt service.
Rated 5 out of 5
06/03/2026
Good customer service.
Rated 5 out of 5
Christy Taylor
Christy Taylor
06/03/2026
Great prices and delivered super quick. Thanks :D
Rated 5 out of 5
Anonymous
Anonymous
06/03/2026
Really efficient and friendly service; received phone call the day after order placed, since one item was no longer in stock; we had a helpful chat about different products and different banjo styles and they suggested an alternative. The package arrived within a couple of days. Would definitely use again.
Rated 5 out of 5
roger dinsdale
roger dinsdale
06/03/2026
Good site, easy ordering, timely delivery. It was only a set of banjo strings.
Rated 5 out of 5
Peter Barton
Peter Barton
06/03/2026
Always excellent service from a very knowledgeable team. High quality banjo case received at a very reasonable price and delivered within two days.
Rated 5 out of 5
JOHN KENNETH ALLEN
JOHN KENNETH ALLEN
05/03/2026
Delivered exactly what I requested in good time. They work perfectly
Rated 5 out of 5
Andy Nunn
Andy Nunn
04/03/2026
My go to shop for all things Banjo
Rated 5 out of 5
Paul Martin
Paul Martin
04/03/2026
I ordered a better strap for my banjo, and got a clawhammer book at the same time. Previously I'd bought my banjo from the shop. In both cases the service was first class and the goods arrived in excellent condition, as it had been thoughtfully packed. Others I have spoken to about the shop also have said its a great place with great staff. Long may it continue.
Rated 5 out of 5
Dermot Smyth
Dermot Smyth
02/03/2026
Excellent and prompt service.
Rated 5 out of 5
Steve Redshaw
Steve Redshaw
02/03/2026
ALWAYS a pleasure to puirchase from the Eagle Music Shop. Easy-to-use website. Reasonable pricing. Prompt delivery. Friendly, helpful humans on the end of a phone if anything goes wrong, you have further questions or need advice...
Rated 5 out of 5
Peter Metcalfe
Peter Metcalfe
27/02/2026
Guitar arrived promptly, no problems and goid back up advice.
Rated 4 out of 5
Terry Davison
Terry Davison
27/02/2026
Excellent product
Excellent service
Rated 5 out of 5
Henry Beattie
Henry Beattie
27/02/2026
Excellent service and fast delivery as usual!!!
The strings are very good up to the same high quality banjo strings I use. Many thanks.
Rated 5 out of 5
Brian Cowing
Brian Cowing
25/02/2026
From ordering my mandolin to delivery the service was excellent from knowledgeable staff. O had a pickup and socket fitted, perfect.
Rated 5 out of 5
Andrew Semple
Andrew Semple
21/02/2026
Well the shop itself is quite a few miles from my home but the drive there is certainly worth it. The staff there were very friendly and helpful. I bought a banjo. Then I decided to try different picks, but I didn't need to make another journey; I went to their online shop, found what I wanted (very good price) and easily ordered. They were delivered promptly and I'm now very happy. I recommend Eagle Music Shop very highly 👍
Rated 5 out of 5
Paul Roberts
Paul Roberts
21/02/2026
Excellent speedy service as usual. Will certainly call again.
Rated 5 out of 5
Colin Williams
Colin Williams
21/02/2026
Great customer service (free advice from phone) and great prices on strings. A proper music shop with people who care.
Rated 5 out of 5
Adam Adam
Adam Adam
20/02/2026
Exclent products sold by great staff who are friendly, knowledgeable & who care about their customers. Items are also dispatched ASAP.
Rated 5 out of 5
Peter Yearsley
Peter Yearsley
20/02/2026
Fast delivery of 5-string banjo bridge of excellent quality.
Rated 5 out of 5
Anonymous
Anonymous
19/02/2026
Great service! Item arrived safe and sound. Thanks
Rated 5 out of 5
Bradley Overton
Bradley Overton
17/02/2026
Excellent service from Eagle Music and quick delivery. I would 100% recommend. Thanks again.
Rated 5 out of 5