At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.

11,005 Independent customer reviews
(4.9/5)
Reviews.io (2,593 reviews)
eKomi (8,412 reviews)
Anonymous
Anonymous
11/04/2026
Fast delivery and great quality
Rated 5 out of 5
Dave Harries
Dave Harries
11/04/2026
All good. Arrived on time.
Rated 5 out of 5
Anonymous
Anonymous
10/04/2026
Good selection of instruments at very tempting prices and first class service - item despatched very quickly and well packed. Recommended.
Rated 5 out of 5
Andy Harris
Andy Harris
09/04/2026
Excellent quality products and service for Acoustic musicians. My go to for strings for some time now.
Rated 5 out of 5
David Wells
David Wells
09/04/2026
Only bought thum pick Good product stops in place very happy great service many thanks
Rated 5 out of 5
Cameron Brown
Cameron Brown
09/04/2026
I bought some Bumblebee guitar picks recently. They have become hard to find in UK and I was delighted to find Eagle Music stocking them at a very reasonable price. Quick delivery too
Rated 5 out of 5
Neil Browning
Neil Browning
09/04/2026
Very quick service, and excellent range and prices for strings.
Rated 5 out of 5
Anonymous
Anonymous
09/04/2026
Purchase and delivery was, as always, quick and easy. Very happy with the service.
Rated 5 out of 5
Gill Waugh
Gill Waugh
09/04/2026
Swift service… very pleased with my bouzouki strings! Excellent quality. So glad to have discovered Eagle.
Rated 5 out of 5
william stagg
william stagg
09/04/2026
It's always a pleasure toi do business with Eagle Music. Anything ordered arrives within a couple of days. Never any problems. I would recommend them to other s.
Rated 5 out of 5
Gerald Blackmore
Gerald Blackmore
09/04/2026
Product as described. Arrived on time.
Rated 5 out of 5
David Norman
David Norman
09/04/2026
Delivered on time
Rated 5 out of 5
Amanda Davidson
Amanda Davidson
09/04/2026
Great service and huge range. Real people on the end of the phone. I will definitely be looking here first for my music needs. Thanks.
Rated 5 out of 5
Emma Tanner
Emma Tanner
08/04/2026
Bought for my son's Banjolele which had suffered a small mishap (dropped!). Strings ordered and arrived quickly. Not a musician myself, but his music teacher seems happy with the strings. Thank you!
Rated 5 out of 5
david bennett
david bennett
08/04/2026
Great customer service and they went the extra mile to phone me, ensuring my order was correct – well-done and well recommended.
Rated 5 out of 5
russell paddon
russell paddon
08/04/2026
I have bought several string sets for banjo and they are excellent. I also bought a Gold Tone CC Carlin 12" a couple of months ago, and it is the best banjo I have ever played, made so well, you just dont want to put it down.
Rated 5 out of 5
Jon Clarke
Jon Clarke
08/04/2026
Great to be able to create custom string sets, good sounding and last well and quick delivery, especially useful for my less mainstream instruments, cheers guy
Rated 5 out of 5
John Timney
John Timney
08/04/2026
Excellent service as always.
Rated 5 out of 5
Geoff Hodgson
Geoff Hodgson
08/04/2026
excellent service, quick delivery, instrument well packed and a delight to play
Rated 5 out of 5
Anonymous
Anonymous
08/04/2026
Great service … comprehensive stock…. Happy😊😊
Rated 5 out of 5
mark haynes
mark haynes
08/04/2026
Excellent service thanks
Rated 5 out of 5
Daniel Vaughan
Daniel Vaughan
07/04/2026
Yep good delivery time and product as described
Rated 4 out of 5
Andrew Danford
Andrew Danford
07/04/2026
Eagle Music are the only place in Britain to buy (or sell) a quality banjo. I did both recently and enjoyed a great service from very helpful and knowledgeable staff. I would only ever use Eagle Music for instruments and accessories.
Rated 5 out of 5
Richard Coates
Richard Coates
07/04/2026
I have only just started to play the ukulele , and have found Eagle Music to be a valuable resource for tuition materials and I am currently saving for an upgraded ukulele which I understand Eagle Music to be highly recommended by other shops and manufacturers.
Rated 5 out of 5
Steven Cook
Steven Cook
07/04/2026
Great advice given, directing me to exact product I needed. Slick delivery ensued.
Rated 5 out of 5
Quinton Neighbour
Quinton Neighbour
07/04/2026
Arrived within days of ordering. Well pleased. Thank You
Rated 5 out of 5
John Yeaman
John Yeaman
07/04/2026
Excellent service fast response
Rated 5 out of 5
Kimon Boyiatjis
Kimon Boyiatjis
07/04/2026
The assistance and advice that I was given was exeptional. My initial contact was with Rachel, who then put me on to Matt, as I was interested in buying a banjo. Even though I was calling from outside the UK, Matt called and explained the various options. While the process took a few days (with Matt's patience), I felt that when I concluded the purchase, it was from a better informed perspective. the banjo, a birthday present for my neice, arrived timeously and in pristine condition. Thanks to Matt for assisting me throughout. All-in-all a most satisying experience. Thank you! Kimon Boyiatjis
Rated 5 out of 5
Kris King
Kris King
07/04/2026
Always a great range of items at excellent value. Quickly delivered.
Rated 5 out of 5
joseph connah
joseph connah
07/04/2026
Excellent service
Rated 5 out of 5
Martin Brennan
Martin Brennan
06/04/2026
Always had excellent service from Eagle Music, over many years as a customer
Rated 5 out of 5
Jim Forsyth
Jim Forsyth
06/04/2026
Just basic banjo supplies this time but, as always, excellent service, advice and delivery!
Rated 5 out of 5
06/04/2026
Very prompt delivery of my purchase and I will Eagle Music Again
Rated 5 out of 5
Simon Mcgrath
Simon Mcgrath
06/04/2026
Great Picks - great service
Rated 5 out of 5
BARBARA KING
BARBARA KING
05/04/2026
Wonderful helpful and efficient team.... Thank you
Rated 5 out of 5
05/04/2026
Prompt delivery.
Rated 5 out of 5
Brian Catlin
Brian Catlin
05/04/2026
Asked your customer service for some advice and was happy enough with the response from Matt. Thankyou. Appreciate you keeping in touch prior to delivery, and there was no hiccups pre and post delivery. As far as the products are concerned of course, time will tell.
Rated 4 out of 5
Stan Bloor
Stan Bloor
05/04/2026
Eagle Music is always excellent, Item arrived quickly and well packed. Very pleased
Rated 5 out of 5
colin Downes
colin Downes
05/04/2026
Good service,.fast delivery and quality products. Thank you.
Rated 5 out of 5
Anonymous
Anonymous
05/04/2026
The order was received very quickly.
Rated 5 out of 5