At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.

10,940 Independent customer reviews
(4.9/5)
Reviews.io (2,528 reviews)
eKomi (8,412 reviews)
Keith McConnell
Keith McConnell
28/03/2026
Bought a Seydel session harmonica from Eagle, excellent price and prompt delivery.
Rated 5 out of 5
Simon Chadwick
Simon Chadwick
27/03/2026
Every time I have ordered from Eagle Music Shop they have been extremely quick, helpful and basically they are an excellent company and a pleasure to buy from
Rated 5 out of 5
Tom Radcliffe
Tom Radcliffe
27/03/2026
As usual, perfect service.
Rated 5 out of 5
Anonymous
Anonymous
27/03/2026
My order arrived safe and sound, it was running a wee bit later but the team replied to my enquiry fast and my parcel arrived the next day! Would buy from them again
Rated 5 out of 5
Dr Suresha Ramakrishna
Dr Suresha Ramakrishna
26/03/2026
They are very helpful and prompt about their delivery
Services
Rated 5 out of 5
Sarah Quick
Sarah Quick
26/03/2026
Always first class service and products from Eagle Music
Rated 5 out of 5
Anonymous
Anonymous
26/03/2026
Great value for money. Always available to help in anyway.
Rated 5 out of 5
Alan Lacey
Alan Lacey
26/03/2026
Excellent. As always
Rated 5 out of 5
DAVID CHAPPLE
DAVID CHAPPLE
25/03/2026
Excellent service
Rated 5 out of 5
John Ferguson
John Ferguson
25/03/2026
I ordered online, so I can't review the shop. I will say that Rachel was very helpful when DHL failed to deliver my parcel (twice) without giving a reason.
Rated 5 out of 5
Christopher Martin
Christopher Martin
25/03/2026
Fast efficient online ordering system, plenty of stock.
Rated 5 out of 5
Stuart Ransom
Stuart Ransom
24/03/2026
Very good, helpful and efficient service.
Rated 5 out of 5
Ann Hogg
Ann Hogg
20/03/2026
Reliable service. No problems with order. Everything went smoothly.
Rated 4 out of 5
Tom Bruce
Tom Bruce
19/03/2026
Great quick service, never let me down
Rated 5 out of 5
Mr Michael D H Johnston
Mr Michael D H Johnston
18/03/2026
I have bought a lot of musical equipment from Eagle over the years and I have always been a happy customer. My latest purchase has been a Deering Goodtime Americana banjo. have only had it a few hours, but it's great. The set up by Eagle is about perfect. Great job!

P.S. I haven't reviewed the sales team, becouse we had no direct interraction this purchase.
Rated 5 out of 5
Barbara Cunningham
Barbara Cunningham
18/03/2026
As always, the purchase was handled efficiently and delivered very quickly. It was of excellent quality. Eagle music always give first class service.
Rated 5 out of 5
Anonymous
Anonymous
17/03/2026
Excellent presentation of specialised equipment and very good quality.
Rated 5 out of 5
jonathan camp
jonathan camp
17/03/2026
Good service quick delivery arrived on time good quality finger picks would recommend
Rated 5 out of 5
Brian Martin
Brian Martin
16/03/2026
Always helpful and the handling of this latest purchase was no exception. On enquiring, the lady dealing with my problem went the extra mile to give me the answer I needed. I've never needed to make any complaint to Eagle Music. Yor the tops!
Rated 5 out of 5
John Jas Smith
John Jas Smith
13/03/2026
Always friendly and very helpful with good advice. Items were just right and well delivered.
NB. In the music section below 👇 what is "Scottish" and Bluegress music.🥴😂
Rated 5 out of 5
Anonymous
Anonymous
13/03/2026
I was very happy with the service I received from Eagle Music Shop. I appreciated the different postal services offered, 1st Class, 2nd Class etc.
Rated 5 out of 5
stephen prior
stephen prior
13/03/2026
Nice quality hooks.
Rated 5 out of 5
Gavin Whitham
Gavin Whitham
12/03/2026
I purchased a Tanglewood 5 string banjo from Eagle Music Shop. It arrived double boxed and in line with the emails I'd had. The banjo was well set up and playable with a tiny amount of tuning. I'm enjoying following Janet Davis' book trying to teach myself how to play.
Rated 5 out of 5
armandas lymontas
armandas lymontas
12/03/2026
My favorite shop to buy harmonicas
Rated 5 out of 5
12/03/2026
The clincher for me on my first banjo was the free setup, and though I’m a novice I am an experienced guitar player and knew the setup was excellent. The staff were very helpful, and I am thrilled with my ‘Albert’ banjo. I would (and already have) recommend eagle music wholeheartedly. Thanks guys!
Rated 5 out of 5
richard kelly
richard kelly
12/03/2026
excellent service - got my order very quickly and its a great harmonica for the price.
Rated 5 out of 5
Mike Phillips
Mike Phillips
12/03/2026
Very good service, pro
Rated 5 out of 5
Peter Swift
Peter Swift
12/03/2026
Ordered strings, got them, What's not to like?
Rated 5 out of 5
Anonymous
Anonymous
12/03/2026
Excellent service, highly recommended
Rated 5 out of 5
Geoffrey Wedge
Geoffrey Wedge
11/03/2026
Excellent service and very quick delivery and response.
Rated 5 out of 5
Alan Hopkins
Alan Hopkins
11/03/2026
Reliably excellent in every respect!
Rated 5 out of 5
Anonymous
Anonymous
11/03/2026
Strings came quickly. Website cery good.
Rated 5 out of 5
Richard Barcan
Richard Barcan
10/03/2026
First class service from the outset when I rang to discuss options for a 6 string banjo through the ordering procedure. Sadly the couriers were disorganised with very poor communication leading to considerable delay but that wasn’t Eagle’s fault. The Deering Goodtime was perfect for my needs and I’m loving it!
Rated 5 out of 5
Anonymous
Anonymous
10/03/2026
Heard about Round Peak style Clawhammer and Brad Leftwich's book online. Pleased to find Eagle Music had it in stock and it arrived within a couple of days of my order.
Rated 5 out of 5
Anonymous
Anonymous
10/03/2026
Efficient, friendly service online & instore.
Rated 5 out of 5
Anonymous
Anonymous
09/03/2026
Usual excellent service as always for spares.
Rated 5 out of 5
PAUL WESTWOOD
PAUL WESTWOOD
09/03/2026
The guys are the very best there is in the UK for anything banjo related, brilliant service
Rated 5 out of 5
David Stanley
David Stanley
07/03/2026
Prompt service.
Rated 5 out of 5
06/03/2026
Good customer service.
Rated 5 out of 5
Christy Taylor
Christy Taylor
06/03/2026
Great prices and delivered super quick. Thanks :D
Rated 5 out of 5