At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.

11,112 Independent customer reviews
(4.9/5)
Reviews.io (2,700 reviews)
eKomi (8,412 reviews)
29/05/2026
I recently ordered two sets of tuner pegs from this shop which arrived with some minor issues. One tuner button was darker than all the rest and another tuner had a nylon washer missing. An email and phone call was all that was needed to address these issues and replacements arrived within two days. Thanks Eagle Music for great service!
Rated 5 out of 5
Carl Silverwood
Carl Silverwood
29/05/2026
Great service, prompt delivery, kept me informed all the way, good product thanks.
Rated 5 out of 5
Robin Connell
Robin Connell
29/05/2026
Brilliant as usual.
Rated 5 out of 5
Richard Creed
Richard Creed
28/05/2026
Speedy efficient service
Rated 5 out of 5
Anonymous
Anonymous
28/05/2026
Great service and very quick delivery, keep up to date via email. The price of the Baritone Ukulele was really good, and I got a left-handed one with a case.
Rated 5 out of 5
Anonymous
Anonymous
28/05/2026
you said there might b a delay whilst you awaited re-stock, so wasn't expecting item to arrive as early as it did!
Rated 5 out of 5
William Collison
William Collison
27/05/2026
Unfortunately both of high E strings in two packets broke. One the loop unwound and the other snapped at the loop. I must have had a defective batch
Rated 1 out of 5
Gerry Power
Gerry Power
26/05/2026
Great service ,great choice .
Rated 5 out of 5
Loraine Butterworth
Loraine Butterworth
26/05/2026
Bought single strings for my 6 string banjo as one string has broken several times, so it is really helpful to be able to buy the single strings rather than the whole set each time.
Rated 5 out of 5
john phillips
john phillips
26/05/2026
Good product, well packaged and prompt delivery. I had a problem of my own making whilst doing a repeat order. One telephone call and the lady at Eagle Music helped me to sort it out.
I will be using Eagle Music for my needs from now on.
Rated 5 out of 5
Mr Anthony Bettridge
Mr Anthony Bettridge
26/05/2026
Great item, superfast delivery too. Very pleased with Eagle Music, and their staff.
Rated 5 out of 5
Barney Bodoano
Barney Bodoano
25/05/2026
The best and loveliest musical instrument shop in the UK by a fairly long chalk.
Rated 5 out of 5
Fleur Caines
Fleur Caines
25/05/2026
Great service, ordered online and items were delivered the next day. Perfect
Rated 5 out of 5
Geoffrey Hulme
Geoffrey Hulme
24/05/2026
They were very helpful when deciding what size picks to buy. I have used them on several occasions and always polite and delivered the the goods on time.
Rated 5 out of 5
Colin Field
Colin Field
23/05/2026
Good to buy from
Rated 4 out of 5
Holly Vallis
Holly Vallis
22/05/2026
Really impressed by the quality of the ukulele hard case I ordered and it arrived swiftly with plenty of updates. Thank you!
Rated 5 out of 5
Paul Bowley
Paul Bowley
22/05/2026
Sweet sounding mandolin, thankyou.
Rated 5 out of 5
Mike DEWSBURY
Mike DEWSBURY
21/05/2026
I've been using Eagle Puretone strings on my Lowden O12 for years simply becasue- particulary in DADGAD - the tone, resonance and sustain is stunning. I don't get the same sound quality form other strings;
Rated 5 out of 5
toni vines
toni vines
21/05/2026
Excellent thanks.
Rated 5 out of 5
Robin Wilcox
Robin Wilcox
20/05/2026
As ever great service. Knowledgeable people.
Rated 5 out of 5
Terry Grimley
Terry Grimley
20/05/2026
Good prompt service and delivery. Very happy with the new electric mandolin strings.
Rated 5 out of 5
Eddie Bent
Eddie Bent
20/05/2026
Excellent service!
Rated 4 out of 5
TREVOR LEAT
TREVOR LEAT
19/05/2026
Always a great service and swift return
Rated 5 out of 5
Anonymous
Anonymous
19/05/2026
Spoke to a very helpful person via my phone enquiry. We easily confirmed my requirements and my order was placed. I received my strings very promptly. They have been fitted and sound and play wonderfully. Couldn't ask for a better outcome or better customer service. Thank you all at Eagle Music.

Mike
Rated 5 out of 5
barry feeney
barry feeney
19/05/2026
Brilliant we strap
Rated 5 out of 5
Alan Penn
Alan Penn
19/05/2026
Very helpful. As always with a sense of humour and efficient,
Rated 4 out of 5
Anonymous
Anonymous
19/05/2026
Good products, good prices and fast delivery. Recommended.
Rated 5 out of 5
Jeremy Wray
Jeremy Wray
18/05/2026
The Eagle brand guitar strings seem pretty good and at a great price. Delivery is fast and all told, very happy!
Rated 5 out of 5
Neil Gallacher
Neil Gallacher
18/05/2026
Great range and prompt service. I want to visit one day!
Rated 5 out of 5
Anonymous
Anonymous
16/05/2026
Quick and easy service. Good product
Rated 5 out of 5
Anonymous
Anonymous
15/05/2026
The staff member I spoke to on the telephone was very knowledgeable and helpful and the order was delivered very quickly and well packaged.
Rated 5 out of 5
Glynn Page
Glynn Page
15/05/2026
I rang the shop as I had a few questions about harmonica. I was told by the receptionist Matt was the guy to talk to. He spent the time to chat to me about harmonica and ive gone for a stylish Seydel steel session. Nice instrument. Thanks Matt and the team x
Rated 4 out of 5
Samuel Baker Jones
Samuel Baker Jones
15/05/2026
Extremely helpful would highly recommend to anybody looking to get into any type of folk music instrument very helpful customer service top rated shop in my opinion
Rated 5 out of 5
Jim Bain
Jim Bain
15/05/2026
Great service, good product - happy!
Rated 5 out of 5
basicblues jones
basicblues jones
14/05/2026
good job thank you
Rated 5 out of 5
Mick Wildman
Mick Wildman
13/05/2026
Very good company. Great price and kept me updated on delivery. Will use again.
Rated 5 out of 5
Stan Bloor
Stan Bloor
12/05/2026
Always a great service and products A+
Rated 5 out of 5
Andrew Anderson
Andrew Anderson
12/05/2026
Very efficient and helpful. Had to find a replacement tailpiece for Eastman 305 mandolin. Eagle Music supplied just what I needed.
Rated 5 out of 5
Mark Booth
Mark Booth
12/05/2026
Great service and a great product thanks
Rated 5 out of 5
James Frew
James Frew
12/05/2026
I have used Eagle Music several times over the years. They offer great value and have always been responsive and a pleasure to deal with.
Rated 5 out of 5