At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.

11,293 Independent customer reviews
(4.9/5)
Reviews.io (2,881 reviews)
eKomi (8,412 reviews)
Steven Bass
Steven Bass
25/07/2026
Perfect choice for my short scale travel Banjo. Sounds great again after 3 years without changing it's strings !
Rated 5 out of 5
Richard Starrs
Richard Starrs
25/07/2026
Prompt, hassle free as usual !
Rated 5 out of 5
Gary Evans
Gary Evans
24/07/2026
Excellent service very friendly and helpful on phone next day delivery brilliant will be in touch again
Rated 5 out of 5
Debra Virginia Smith
Debra Virginia Smith
24/07/2026
Very helpful and went above and beyond when my purchase was misplaced by the delivery company.
Great customer service
Rated 5 out of 5
John Belli
John Belli
24/07/2026
Great, friendly service from people who really know and care about what they're selling.
They've always been reliable when I've had stuff from them, with prompt delivery
I Highly recommend this music shop!
Rated 5 out of 5
David Stafford
David Stafford
24/07/2026
The website is good, and the customer service even better, not to mention the great range of Mando's available too suit all budgets and abilities with competitive priced stock. Instruments are naturally fragile but were very well packaged for delivery. Altogether impressed with this supplier and pleasure to deal with.
Rated 5 out of 5
Anonymous
Anonymous
24/07/2026
Great capo at a great price with quick delivery. Highly recommend.
Rated 5 out of 5
Colin Williams
Colin Williams
23/07/2026
Friendly, unbiased advice. Good stock.
Rated 5 out of 5
Mike Lamb
Mike Lamb
23/07/2026
Great service thank you
Rated 5 out of 5
Nick Minshall
Nick Minshall
23/07/2026
Great service, same as last time.
The ukelele needs tuning every time out of the bag!!! is it because i went for the cheapest\/
thanks
Nick
Rated 5 out of 5
Phil Hansen
Phil Hansen
22/07/2026
Good company efficient and smooth delivery service
Rated 5 out of 5
Brian Ingram
Brian Ingram
22/07/2026
I have bought quite a few harmonicas from eagle music now and to be honest the service they provide can only be described as first class. Prices are good and the online store fantastic quick delivery a really good to communicate with .Thanks again and will definitely be buying again…
Rated 5 out of 5
Patrick Jones
Patrick Jones
22/07/2026
Great service as always and I love the last two instruments I bought from them. Actually I love all the instruments I've bought from them and I'll be back for more in the future.
Rated 5 out of 5
22/07/2026
Staff are always polite, helpful and efficient.
Rated 5 out of 5
Sebastian Rogers
Sebastian Rogers
22/07/2026
Always a pleasure
Rated 5 out of 5
Anonymous
Anonymous
22/07/2026
Arrived promptly, was well packed, and exactly what I needed for my ukulele.
Rated 5 out of 5
Marc Lawson
Marc Lawson
22/07/2026
Excellent as always!
Rated 5 out of 5
Allan k Kerracher
Allan k Kerracher
21/07/2026
Excellent delivery / harmonica
Rated 5 out of 5
Alison Benz
Alison Benz
21/07/2026
Very competitive prices and swift delivery. Would definitely recommend.
Rated 5 out of 5
Angus Lees
Angus Lees
21/07/2026
As always, excellent friendly service .
Rated 5 out of 5
Anonymous
Anonymous
21/07/2026
Great product at a discounted price. Promotional blurb said that the design would make a banjo seem 50% lighter; true literally and not just as a figure of speech. Customer service is exemplary. An IT glitch caused confusion as yo the payment. Eagle were "on top of" the problem more quickly than the bank. This eas not the first entirely satisfactory transaction. Finally, I remark that the shop is very well stocked.
Rated 5 out of 5
Ellen Cruise
Ellen Cruise
21/07/2026
Prompt delivery and helpful staff.
Now I just have to get used to using the picks!
Rated 5 out of 5
Tony Welbrock
Tony Welbrock
20/07/2026
I've always had a good existing dealing with Eagle Music. Quick and efficient and good prices.
Rated 5 out of 5
Mark Ashworth
Mark Ashworth
19/07/2026
Great strings for the banjo and super fast postage and service. Highly recommend.
Rated 5 out of 5
David Lugton
David Lugton
19/07/2026
wanted new strings for my banjo

delivered on time - kept me up to date emails
Rated 5 out of 5
Michael Emmott
Michael Emmott
19/07/2026
Great service, great strings
Rated 5 out of 5
Raymond Parkinson
Raymond Parkinson
19/07/2026
Great ukulele strap nice and thin. Had one before. Great service came next day.
Rated 5 out of 5
JOHN ROBERTS
JOHN ROBERTS
19/07/2026
Great service as always.
Rated 5 out of 5
Ecky Prolingheuer
Ecky Prolingheuer
19/07/2026
Wanting to upgrade my mandolin I looked at Eagle Music's large choice. Following advice given over the phone I bought their Eastman MD 304, which I find outstanding. I later bought spare strings (d'Addario XS) and the Mandolin Fretboard Atlas. All were easy to order, speedily and safely delivered.
I can sincerely recommend Eagle Music.
Rated 5 out of 5
Edwin Dover
Edwin Dover
18/07/2026
First time I’ve bought from you and very happy with the service. No doubt I will be back!
Rated 5 out of 5
George Cook
George Cook
18/07/2026
Always great customer service from Eagle Music and the best range and quality of products in the UK.
Rated 5 out of 5
Anonymous
Anonymous
18/07/2026
Excellent
Rated 5 out of 5
Julie Hunt
Julie Hunt
18/07/2026
Good fast service well packaged
Rated 5 out of 5
Tom Napper
Tom Napper
18/07/2026
Brilliant and prompt efficient sevice once again. Both in store and online Eagle Music deliver the goods.
Rated 5 out of 5
Richard Hoad
Richard Hoad
17/07/2026
Having just bought a second hand tenor banjo, I ordered a new bridge, strings & strap hooks to improve the setup. I received a phone call to let me know that my chosen bridge was out of stock & would i be ok with an alternative, all fine. Order received within a couple of days & the quality of the items is fantastic. Eagle Music is my go-to place for banjo bits highly recommended 😊
Rated 5 out of 5
Olly Kessell
Olly Kessell
17/07/2026
Amazing service as always, quick and easy. Thank you very much.
Rated 5 out of 5
James BUCKENHAM
James BUCKENHAM
16/07/2026
Very helpful ,always happy to sort out any issues
Rated 5 out of 5
Anonymous
Anonymous
16/07/2026
Came very quickly, workse very well. Website easy to use and intuitive.
Rated 5 out of 5
David Smith
David Smith
15/07/2026
Great stock, excellent and reliable service
Rated 5 out of 5
Michael Okane
Michael Okane
14/07/2026
I was very pleased that eagle music stocks hard to find products like Fted Kelly picks, and at a decent price. Products arrived quickly and well packaged ..
Rated 5 out of 5