At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.

11,154 Independent customer reviews
(4.9/5)
Reviews.io (2,742 reviews)
eKomi (8,412 reviews)
paul barnes
paul barnes
12/06/2026
very pleased with my purchase, quick polite and esey transaction thankyou
Rated 5 out of 5
Anonymous
Anonymous
12/06/2026
I needed some new strings for my electric Octave Mandoliin. The problem? They are a bespoke size. With Eagle music, no problem, using their Pure Tone pick your own string set I could choose exactly what I needed!

A good price and delivered when promised, what more could you ask for?
Rated 5 out of 5
David Squirrell
David Squirrell
12/06/2026
Brilliant faultless service. It was a good price and delivered the next day which was amazing. I am very impressed and will definitely be coming back to purchase from you again. Thank you so much.
Rated 5 out of 5
David Wood
David Wood
11/06/2026
Delighted with the Ukulele and with the eas of ordering and quick response to delivery. Especiall pleased with Sean who spotted I had made a mistake in ordering the wrong Gig Bag and went to the trouble of contacting me to remedy my senior Moment!!. Thank you
Rated 5 out of 5
Fred Heyburn
Fred Heyburn
11/06/2026
The service very good very nice on the phone and delivered on time I am very happy with my mandalin sound good would recommend any body who wants a instrument should use Egale Music shop will use again if I need any thing
Rated 5 out of 5
Ed Bailey
Ed Bailey
11/06/2026
Great service as ever
Rated 5 out of 5
Douglas Young
Douglas Young
11/06/2026
Fantastic service from Jules and Emma. Deering head,strings and bridge perfect. Great advice and a pleasure to order from. You can tell they care about there customers.
Rated 5 out of 5
Matthew Hicks
Matthew Hicks
10/06/2026
Service is always amazing. Set up of the instruments is superb.
Rated 5 out of 5
Peter Sawford
Peter Sawford
10/06/2026
Great service and fast
Rated 5 out of 5
Nigel Swan
Nigel Swan
10/06/2026
Quick service by mail order
Pleasant staff on phone
Rated 5 out of 5
Anonymous
Anonymous
09/06/2026
Very speedy delivery. Now practicing on my lovely new Harmonica. Many thanks.
Rated 5 out of 5
STEPHEN DUKE
STEPHEN DUKE
08/06/2026
Good service, fast delivery.
Rated 5 out of 5
Jon Aisthorpe
Jon Aisthorpe
07/06/2026
Good prices. Should include classical guitar in main instrument choices below.
Rated 5 out of 5
Anonymous
Anonymous
07/06/2026
Speedy delivery, very pleased
Rated 5 out of 5
Damian Deeney
Damian Deeney
07/06/2026
I’ve called into Eagle Music just once a few months ago to ask them to check a problem I was having with my tenor banjo. They sorted it out very quickly by adjusting the bridge. Great service! I always buy my banjo and mandola strings from Eagle -!great quality and always reliable
Rated 5 out of 5
05/06/2026
Swift delivery!
Rated 5 out of 5
John Wells
John Wells
05/06/2026
A very efficient service from Eagle Music Shop!
Rated 5 out of 5
Mark Wills
Mark Wills
05/06/2026
Quick delivery, good comms, would recommend
Rated 5 out of 5
Anonymous
Anonymous
05/06/2026
Eagle Music shop shipped my order promptly and the price was really competitive! I value supporting music shops over larger online retailers such as Amazon, and my experience with them was great.
Rated 5 out of 5
James Brooks
James Brooks
05/06/2026
Used all brands of guitar strings in the past. Thought I'd give these a try. Happy with tone!
Rated 5 out of 5
Peter Ney
Peter Ney
05/06/2026
Friendly efficient. A small independent business that I trust.
Rated 5 out of 5
martine Torjussen
martine Torjussen
05/06/2026
Great service - when I got in a pickle with my online order they quickly responded and rectified. My husband is delighted with his ukulele.
Rated 5 out of 5
Eric McKimmon
Eric McKimmon
04/06/2026
Really efficient service. I highly recommend. Communication and delivery excellent.
Rated 5 out of 5
Phil Carr
Phil Carr
03/06/2026
In short, Good choice of goods, good price, great service, quick delivery and a satisfied customer. Thank you Eagle Music, you made buying a pleasant experience.
Rated 5 out of 5
Vivian Sherman
Vivian Sherman
03/06/2026
Do not hestitate! Honest good folk doing a very good job!
Rated 5 out of 5
02/06/2026
Awesome service Order arrived next day and was well packaged
Friendly, helpful staff and easy online ordering
Thanks again !!
Rated 5 out of 5
Dominic Chad
Dominic Chad
02/06/2026
This is how you want online shopping to be - great item, delivered quickly and with no issues!
5* service...
👍👍
Rated 5 out of 5
Ian David
Ian David
02/06/2026
Excellent customer service all around, also great quality products, it's ⭐️⭐️⭐️⭐️⭐️ all around from me, Ian S.Wales UK 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 😊💯🍻🍻🎶🎶🎶🎶🎶
Rated 5 out of 5
Anonymous
Anonymous
02/06/2026
Great item, only place we could find in stock. Fairly quick delivery. Would have appreciated notification of dispatch/ tracking
Rated 5 out of 5
Stephen Bennett
Stephen Bennett
02/06/2026
Always great service (and prices). A proper music shop.
Rated 5 out of 5
BERNIE NOLAN
BERNIE NOLAN
02/06/2026
hnnnnnnnnn
Rated 5 out of 5
Anonymous
Anonymous
02/06/2026
Quick delivery, very happy with the banjo capo
Rated 5 out of 5
patrick toman
patrick toman
02/06/2026
Always good products and service
Rated 5 out of 5
Mark Mc Nulty
Mark Mc Nulty
01/06/2026
As described..There’s not much I can say.. I ordered A book and a set of tenor banjo string, All arrived in good order. Happy with purchase
Rated 5 out of 5
Trevor Ryder
Trevor Ryder
01/06/2026
Really prompt service - strings were in the post within a couple of days. Great shop & people
Rated 5 out of 5
S Gibson
S Gibson
01/06/2026
Always the best quality and the very best customer service from Eagle Music both online and in person. Definitely my favourite music shop!
Rated 5 out of 5
Andrew Kelly
Andrew Kelly
01/06/2026
A very good and very prompt service. All done to a very high standard and as I hoped for😁
Rated 5 out of 5
Ray Weatherburn
Ray Weatherburn
01/06/2026
Goods arrived on time, happy wuth quality.
Rated 5 out of 5
John Davies
John Davies
01/06/2026
Consistently good service.
Rated 5 out of 5
Mike Reid
Mike Reid
01/06/2026
Very impressed. Not by any means a large order but delivered - as always - very speedily. Couldn't ask for better.
Rated 5 out of 5