At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.

11,239 Independent customer reviews
(4.9/5)
Reviews.io (2,827 reviews)
eKomi (8,412 reviews)
John Walker
John Walker
11/07/2026
yeah all good stuff with Eagle, good quality and fast delivery. thanks
Rated 5 out of 5
Anonymous
Anonymous
11/07/2026
Impressive range of products stocked.
Rated 4 out of 5
Elizabeth Marroni
Elizabeth Marroni
10/07/2026
Very speedy delivery
Rated 5 out of 5
Cally Starforth Hill
Cally Starforth Hill
10/07/2026
speedy delivery, of the strings I have used so far, they are fine, good quality
Rated 5 out of 5
JULIAN DAY
JULIAN DAY
09/07/2026
First class service. Right choice of instrument of the highest quality following expert advice. Arrived the next day!
Rated 5 out of 5
Anonymous
Anonymous
09/07/2026
Thanks a lot
Rated 5 out of 5
Chris Jeffs
Chris Jeffs
09/07/2026
My second Deering Good time (this time a good time 2). Excellent banjo, beautifully made & set up. Service from Eagle Music was great. Delivery the day after ordering. Well packaged. 10 mins from unpacking & tuning I was playing.
Rated 5 out of 5
Anonymous
Anonymous
09/07/2026
Always helpful, reliable and marvellous - highly recommended
Rated 5 out of 5
Charles Morgan
Charles Morgan
08/07/2026
Good products fast delivery, pleasure to do business with Egale Music
Rated 5 out of 5
Anonymous
Anonymous
08/07/2026
I needed some spare banjo strings and a quality mandolin strap and was pleased to find both of them on the Eagle Music website. They were a reasonable price and were dispatched quickly. I will shop there again.
Rated 5 out of 5
Kristen Rea
Kristen Rea
08/07/2026
Fantastic shop with knowledgable staff. Don't know why there aren't more places like it!
Rated 5 out of 5
David Walls
David Walls
08/07/2026
Always helpful
Rated 5 out of 5
08/07/2026
Thanks for sending it so quickly
Rated 5 out of 5
Anonymous
Anonymous
08/07/2026
Quick delivery
Rated 5 out of 5
Anonymous
Anonymous
08/07/2026
Fast efficient service
Rated 5 out of 5
Alan Ball
Alan Ball
07/07/2026
I was pleased with the communication. That was prompt and accurate. Prices are keen. They did not have what I wanted in stock but were quick to restock and kept me informed all the way through. I will be back for more.
Rated 5 out of 5
Anonymous
Anonymous
07/07/2026
Good company to deal with. As it turned out the mandola I ordered was returned. Nothing wrong with it, it just wasn't right for me. Great customer service. Very helpful and dealt with refund quickly. Wouldn't hesitate to use them again.
Rated 5 out of 5
Pamela Rhodes
Pamela Rhodes
07/07/2026
Staff are friendly, helpful & well informed. Service is always prompt.
Rated 5 out of 5
alan mairs
alan mairs
07/07/2026
Nice banjo picks. Prompt delivery. Thanks.
Rated 5 out of 5
ROYSTON  M PARRY
ROYSTON M PARRY
06/07/2026
As always very helpful glad to help in anyway they can. And quality instruments thank you a very happy customer.
Rated 5 out of 5
William Halder
William Halder
06/07/2026
Great prompt service as always.
Rated 5 out of 5
Edward Leonard
Edward Leonard
06/07/2026
No hassles purchase. Arrived as advised. Well packed. Can’t grumble at all.
Rated 5 out of 5
Antony Ardeman
Antony Ardeman
06/07/2026
Thank you for the fast delivery.
Rated 5 out of 5
Richard Kearns
Richard Kearns
04/07/2026
Great service and communication. I’ll be doing business with them again
Rated 5 out of 5
Thomas ODonnell
Thomas ODonnell
03/07/2026
Eagle Music is a magical placevfor lovers of stringed instruments, especially banjos and guitars. It’s nice to have an online store; I live too far away to visit. The efficiency is amazing—things come in one or two days, and with no shipping charge ( I live in england). It’s a family business, and it shows.
Rated 5 out of 5
Drew Pirrie
Drew Pirrie
03/07/2026
I've always used eagle gold string and They are frankly one the best strings I've ever used. Only ever used another brand once. But immediately returned to using gold tone strings.
Rated 5 out of 5
Ed Finch
Ed Finch
02/07/2026
Great service.
These guys hold amazing stock and can get it to you super quickly.
I wanted a set of heavier than usual gauge banjo strings - most shops wouldn't keep them in stock - Eagle had them and got them to me a day after I ordered. I had them on the banjo and playing an giur later.
Will use them again!
Rated 5 out of 5
Nicholas Bowers
Nicholas Bowers
02/07/2026
First class service, as usual
Rated 5 out of 5
Anonymous
Anonymous
02/07/2026
Site easy to use, prompt delivery, item as shown, recommend
Rated 5 out of 5
Glenn Beavers
Glenn Beavers
01/07/2026
Very good
Rated 5 out of 5
01/07/2026
best banjo shop in the UK and very helpfull staff ,highly recommend buying from Eagle music shop
Rated 5 out of 5
David Skimin
David Skimin
30/06/2026
I buy banjo bits and pieces from these guys all the time, the wife even bought a banjo a year ago. Top quality service, great price and really quick shipping. Very knowledgeable also, couldn't recommend highly enough.
Rated 5 out of 5
David Service
David Service
30/06/2026
I had made a slight error when ordering online, but when I phoned the next day, they dealt with it extremely efficiently. Definitely worth using again.
Rated 5 out of 5
Andrew Robertson
Andrew Robertson
30/06/2026
Thhis was a straightforward transaction and well handled. I will shop with Eagle Music Shop again.
Rated 5 out of 5
Anonymous
Anonymous
30/06/2026
The package arrived well wrapped and in pristine condition. The detuners work as advertised. The package was delivered quickly.
Rated 5 out of 5
Colin Newcombe
Colin Newcombe
29/06/2026
From ordering to delivery excellent service from Eagle Musi
Rated 5 out of 5
Eamonn Carville
Eamonn Carville
29/06/2026
Always fast delivery great communication and of course great products. Very good service
Rated 5 out of 5
Anonymous
Anonymous
29/06/2026
perfect service - mised some info and they called to find out. fast delivery
Rated 5 out of 5
Anonymous
Anonymous
29/06/2026
I live in Canada and ordered a book I couldn’t find here. It came promptly with no issues.
Rated 5 out of 5
barry gardner
barry gardner
29/06/2026
Excellent customer service as always
Rated 5 out of 5