Customer Reviews

pleased with instrument delivered safely well boxed!!!

Do what they say.

Just ordered two replacement rubber sleeves for my Shubb capos. So not much, but the price was a fraction of the Shubb version and they arrived in quicktime. Great service and good stock for things like this. More than happy.

Scorpion bridge noticably improves sound. It was well packaged and arrived when expected.
Well done, I'll keep you on list for future purchases.

excellent, recommended

items arrived on time and as expected

I was a little worried my banjo was going to be too to fit this case but after a conversation with staff they assured me this case would work,and it did ,so thanks for that.

I wanted to buy a decent f-style mandolin, and decided to purchase an Eastman MD614 from Eagle Music. My order was promptly dealt with, and I received the instrument by courier three days later. To say that I was impressed would be an understatement. I would definitely recommend Eagle Music to anyone interested in acquiring a traditional folk instrument.

Excellent service and advice on my purchase of an Eastman mandolin. I am very pleased with the instrument set up and the encouragement received as I begin to learn to play.

Fast response

Look! It's many a time I've used Eagle Music Shop, ever since I lived in Marsden Nr. Huddersfield (I now live in Norwich). Mostly it's banjo related. I've always found them extremely helpful, friendly and knowledgeable. They provide a top-of-the-line service in every respect and have a well deserved reputation among all we mad banjo-players, even for zither-banjos (often regarded with bafflement among many so-called banjo experts), so what more is there to be said? If only you could learn to spell 'Scottish'!!!

Friendly, cooperative and knowledgeable staff.
Quick delivery and accurate order fulfilment.
They've become my 1st stop for my banjo needs.

Very quick response to phone order. Items arrived next day.

Great shop to deal with. Returned calls, answered all queries and kept me up to date regarding my delivery, etc.

Thank you for supplying my recent order, I have yet to change the strings in my instruments but am sure the new ones will play well.

You have had my old banjo to sell on for many months now - I purchased a Deering in replacement. Please could you advise what you are doing proactively to sell my old instrument - left handed 6 string resonator banjo. Please send me an update by return.

Many thanks, Jeff Dean

Bought a Gold Tone CC Carling 12 Cripple Creek Bob Carlin Banjo on line. I had fret spikes included. It arrived within few days of my order. The banjo is finished to a wet high standard and I love the tone. I also like the slightly thicker neck. Excellent service all round.

Fantastic store and customer service. Bought an Eastman EU3T Ukulele and love it. Matt went above and beyond assisting me with my purchase and helping me decide the right instrument for me. Thoroughly recommend Eagle Music Shop. Thank you!

Efficient ,good value, good range.

One of my favourite shops
Communication is amazing
Prices ,spot on 👌

As advertised,quick delivery.recommended

Super fast service and a great ukulele bag. Definitely shop here again.

Great service from Eagle yet again! Quick and efficient.

Great & friendly service. And speedy delivery with good packaging.

Superb service - I was after a left-handed tenor banjo and frankly only Eagle Music could offer the necessary conversion and support that I required. Good for you in this right-handed world!

Prompt delivery, very good service

After ringing to check stock, I purchased the uke on their website so I could use PayPal pay in 3. Then I replied to the purchase conformation email to ask if they would send me a few pictures of the uke, they sent me the pics on whatsapp so I had a clear idea of what I was getting while it was going through the set up in their workshop.
The uke arrived at my house a few days later and was extremely well packaged in a large box with plenty of internal padding.
They are super friendly to talk with and offer some fantastic products, in my opinion they are as professional and helpful as the 2 offer uke specialists shops in the UK.
I would have no hesitation in recommending them to anyone & have used Eagle Music on several occasions without any problems every time.
Great shop, great people, great products! Thanks

I mainly use Eagle Music for the excellent Fred Kelly Bumble Bee thumb picks. The service is always very quick and efficient.

Fast delivery and good violin cleaner. Will do business again. Thanks.

Excellent service and fast delivery

Good service at a good price

It's always been helpful.

Eagle music had exactly what I wanted at a good price and it arrived nice and fast. I will be using them again. Many thanks 😀

Very helpful advice from Matt on banjo and banjo pick up selection. Thank you.

Excellent usual service. Many thanks to Matt for his rapid response to my email query over identifying the strings. Miisunderstood the description on the package!!. My main music interest is jazz and swing music [not listed below]

I was recommended to use Eagle Music by a stall holder at Simouth Folk Festival, it was good advice the service was first class and my order arrived following day. 👍

Quick and efficient

Speedy delivery, no issues. Recommend.

Really great to deal with. The staff have a wealth of knowledge and as a beginner banjo player they are on hand to offer valuable advice. My latest order was a hard case for a banjo I had purchased from them previously and it came the next day. I have no complaints at all.

As always, efficient and cost effective service.

i have purchased items from this company on many occasions and they have always given excellent service and good communication. Their products are of good quality and they have always informed me if there will be a problem with the items I have ordered to the point of personal phone calls so I can make a choice on alternative items. An excellent company to deal with in my opinion and I would recommend them without reservation for purchases. Thankyou.