At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.

8,440 Independent customer reviews
(4.9/5)
Reviews.io (28 reviews)
eKomi (8,412 reviews)
Anonymous
18/09/2023
Customer service is second to none, and instruments are brilliantly packed for mail orders, so the risk of any damages is minimal. Most excellent.
Rated 5 out of 5
Jane Morgan
08/09/2023
Rang and spoke to Jules as I'd ordered the wrong thing on eBay. She sorted out what I needed and I got the replacement really quickly. Thank you for great customer service!
Rated 5 out of 5
Peter Ely
07/09/2023
Excellent service Banjo wasnt in stock when ordered but gave me a delivery date and kept to it. Set Banjo up as required and shipped as promised.
Second Banjo purchased from Eagle and great service both times.
Rated 5 out of 5
06/09/2023
Always prompt, keen prices with fair delivery charges.
Rated 5 out of 5
Stuart Midgley
06/09/2023
Great shop, large range of ukes to try and staff that won't hurry you to buy. For me, as a Mainland Ukulele player, they recently ordered me a Concert Uke directly from the US and kept me informed of progress until I could arrange to visit and collect it.
Rated 5 out of 5
Nicholas Smart
05/09/2023
Excellent swift service as usual.
Rated 5 out of 5
Anonymous
05/09/2023
Lovely Baton Rouge Tenner thanks so much great service great uke.
Rated 5 out of 5
Paddy Maguinness
04/09/2023
Always great to deal with. Quick turnaround
Rated 5 out of 5
Matt Low
02/09/2023
Easy to find what I wanted and then easy to purchase - no hassles. Strings were promptly sent to me and well packed. Couldn't really ask for more. Thanks!
Rated 5 out of 5
James Rowley
02/09/2023
Quick and efficient.
Rated 5 out of 5
Stephen Doherty
02/09/2023
Phoned to ask about my book order and was reassured that it was in the post. Came next day, great result.
Rated 5 out of 5
Christopher Summerville
31/08/2023
Eagle Music are great---very helpful and very quick to deliver.
Rated 5 out of 5
David Dodds
30/08/2023
Excellent service much appreciated
Rated 5 out of 5
Pete Grubb
30/08/2023
Excellent range and fantastic quality. Superb customer service
Rated 5 out of 5
Mark Ford
30/08/2023
Bought 2 sets of Eagle strings - as always they are excellent and were dispatched and delivered very quickly.
Its always a pleasure to buy music "stuff" from a real music shop like Eagle, rather than the big on-line stores. It feels like my purchase really matters to them and that they value my custom.
Rated 5 out of 5
Gary Pierce
30/08/2023
Very good selection of top quality instruments and good communication
Rated 4 out of 5
Anonymous
29/08/2023
Quick turnround. Great products.
Rated 5 out of 5
Anonymous
29/08/2023
Item received promptly and it's handy to be able to purchase guitar strings individually.
Rated 5 out of 5
Christopher J F Sharples Mr
29/08/2023
Really good service item arrived in a couple of days, really well packaged .
Seeing I'm offshore I thought this was really good.
Rated 5 out of 5
Eddie Bowers
29/08/2023
Two days before a major performance, folk rock band Marilyn and the Fine Apes had a Kazoo blowout. Eagle Music got replacements to us fast and our concert was able to go ahead. Thank you Eagle Music!
Rated 5 out of 5
NA HARRISON
29/08/2023
Excellent service, fast shipping and quality parts. The lady on the phone was helpful, knowledgable and nice to deal with. She directed me to the right place in the web site parts list and l was able to place my order quickly .
Rated 5 out of 5
Anonymous
27/08/2023
Very helpful
Rated 5 out of 5
Anonymous
27/08/2023
Really good service. Order arrived in a couple of days
Rated 5 out of 5
Gareth Allman
25/08/2023
First class service all things I ordered came back by return post. The ukuleles are considerably cheaper than the S U S . EAGLE can't be beaten
Rated 5 out of 5
Robert Coutts
25/08/2023
Great professional service
Rated 5 out of 5
Scott Freer
23/08/2023
The staff are always polite and helpful.
Rated 5 out of 5
Graham Podesta
11/08/2023
Excellent service. The bouzouki has been set-up well by the shop and I am very pleased with the instrument. I thoroughly recommend Eagle Music.
Rated 5 out of 5
Nic Spicer
11/08/2023
Super efficient service!
Rated 5 out of 5
Christopher Summerville
10/08/2023
I'm impressed with the Eastman mandolins as supplied by Eagle Music. The orders are processed superfast, and the instruments arrive well set-up and ready to play. The Eastman MD305 sounds a bit louder/brighter, than the softer, warmer MD304. But both instruments look, play, and sound great. Well done, Eagle Music!
Rated 5 out of 5
Colquhoun Alexander
10/08/2023
I really wouldn`t change a thing. I`m an old musician, and dealing with other musicians is easy. You know I want a fair deal, and I know that you have to make a living.
We`ve been dealing with each other for over 15 years, if there was ever a problem we discuss it and it gets sorted. If anyone ever asks me for advice on choosing an instrument, I point them at Eagle, because I know they`ll get the guidance they need.
Rated 5 out of 5
Penelope Jones
09/08/2023
Really great, came next day as I hoped!
Rated 5 out of 5
terry bailey
09/08/2023
Brilliant
Rated 5 out of 5
Barry Phillips
09/08/2023
I had problems ordering online but this was sorted out ok over the phone.
Rated 5 out of 5
Patrick McLaughlin
09/08/2023
A completely, thoroughly enjoyable and professional experience. I'd come across a product I'd not heard of before and wanted to try (Fred Kelly fingerpicks). Eagle Music was the only place in the country holding stock and with a perfectly reasonable shipping charge. I ordered them Monday afternoon and as was enjoying them Wednesday night. I'll be back to Eagle Music.
Rated 5 out of 5
Francis Fealy
09/08/2023
Fantastic range of goods coupled with a simple ordering and quick delivery, top marks.
Rated 5 out of 5
William Angus
09/08/2023
The Eagle Music ultimate Banjo mute arrived as promised and was easily fitted. It works well.
Rated 5 out of 5
michael jackman
08/08/2023
Ok to deal with
Rated 4 out of 5
Stephen Smith
08/08/2023
Absolutely A1 advice service and quality of products, spent a long time looking for a banjo as i am a beginner but on speaking to eagle music expert he put everything in perspective and the banjo they supplied is just perfect, thank you Eagle music 🪕👍
Rated 5 out of 5
Christopher Watkins
08/08/2023
Always a greater than average range of stock of that is has sometimes hard to find items.
Very fast delivery.
Rated 5 out of 5
NEIL MCCARTNEY
08/08/2023
No improvements needed, everything silky smooth !!!
Rated 5 out of 5