At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.

10,905 Independent customer reviews
(4.9/5)
Reviews.io (2,493 reviews)
eKomi (8,412 reviews)
Anonymous
Anonymous
09/03/2026
Usual excellent service as always for spares.
Rated 5 out of 5
PAUL WESTWOOD
PAUL WESTWOOD
09/03/2026
The guys are the very best there is in the UK for anything banjo related, brilliant service
Rated 5 out of 5
David Stanley
David Stanley
07/03/2026
Prompt service.
Rated 5 out of 5
06/03/2026
Good customer service.
Rated 5 out of 5
Christy Taylor
Christy Taylor
06/03/2026
Great prices and delivered super quick. Thanks :D
Rated 5 out of 5
Anonymous
Anonymous
06/03/2026
Really efficient and friendly service; received phone call the day after order placed, since one item was no longer in stock; we had a helpful chat about different products and different banjo styles and they suggested an alternative. The package arrived within a couple of days. Would definitely use again.
Rated 5 out of 5
roger dinsdale
roger dinsdale
06/03/2026
Good site, easy ordering, timely delivery. It was only a set of banjo strings.
Rated 5 out of 5
Peter Barton
Peter Barton
06/03/2026
Always excellent service from a very knowledgeable team. High quality banjo case received at a very reasonable price and delivered within two days.
Rated 5 out of 5
JOHN KENNETH ALLEN
JOHN KENNETH ALLEN
05/03/2026
Delivered exactly what I requested in good time. They work perfectly
Rated 5 out of 5
Andy Nunn
Andy Nunn
04/03/2026
My go to shop for all things Banjo
Rated 5 out of 5
Paul Martin
Paul Martin
04/03/2026
I ordered a better strap for my banjo, and got a clawhammer book at the same time. Previously I'd bought my banjo from the shop. In both cases the service was first class and the goods arrived in excellent condition, as it had been thoughtfully packed. Others I have spoken to about the shop also have said its a great place with great staff. Long may it continue.
Rated 5 out of 5
Dermot Smyth
Dermot Smyth
02/03/2026
Excellent and prompt service.
Rated 5 out of 5
Steve Redshaw
Steve Redshaw
02/03/2026
ALWAYS a pleasure to puirchase from the Eagle Music Shop. Easy-to-use website. Reasonable pricing. Prompt delivery. Friendly, helpful humans on the end of a phone if anything goes wrong, you have further questions or need advice...
Rated 5 out of 5
Peter Metcalfe
Peter Metcalfe
27/02/2026
Guitar arrived promptly, no problems and goid back up advice.
Rated 4 out of 5
Terry Davison
Terry Davison
27/02/2026
Excellent product
Excellent service
Rated 5 out of 5
Henry Beattie
Henry Beattie
27/02/2026
Excellent service and fast delivery as usual!!!
The strings are very good up to the same high quality banjo strings I use. Many thanks.
Rated 5 out of 5
Brian Cowing
Brian Cowing
25/02/2026
From ordering my mandolin to delivery the service was excellent from knowledgeable staff. O had a pickup and socket fitted, perfect.
Rated 5 out of 5
Andrew Semple
Andrew Semple
21/02/2026
Well the shop itself is quite a few miles from my home but the drive there is certainly worth it. The staff there were very friendly and helpful. I bought a banjo. Then I decided to try different picks, but I didn't need to make another journey; I went to their online shop, found what I wanted (very good price) and easily ordered. They were delivered promptly and I'm now very happy. I recommend Eagle Music Shop very highly 👍
Rated 5 out of 5
Paul Roberts
Paul Roberts
21/02/2026
Excellent speedy service as usual. Will certainly call again.
Rated 5 out of 5
Colin Williams
Colin Williams
21/02/2026
Great customer service (free advice from phone) and great prices on strings. A proper music shop with people who care.
Rated 5 out of 5
Adam Adam
Adam Adam
20/02/2026
Exclent products sold by great staff who are friendly, knowledgeable & who care about their customers. Items are also dispatched ASAP.
Rated 5 out of 5
Peter Yearsley
Peter Yearsley
20/02/2026
Fast delivery of 5-string banjo bridge of excellent quality.
Rated 5 out of 5
Anonymous
Anonymous
19/02/2026
Great service! Item arrived safe and sound. Thanks
Rated 5 out of 5
Bradley Overton
Bradley Overton
17/02/2026
Excellent service from Eagle Music and quick delivery. I would 100% recommend. Thanks again.
Rated 5 out of 5
Gregory Birch
Gregory Birch
17/02/2026
Excellent service by knowledgeable staff who care about and understand the instruments.

Wide selection of quality instruments.
Financial services very easy to arrange on the spot.

Online ordering very smooth too.
Rated 5 out of 5
Kaye Smith
Kaye Smith
16/02/2026
Whistle arrived promptly, well packaged. Great service many thanks.
Rated 5 out of 5
david jackson
david jackson
13/02/2026
Great team at Eagle Music
Rated 5 out of 5
David Bunch
David Bunch
13/02/2026
I have recently purchased a tenor guitar, then spare set of strings and now a capo , all following good advice and timely delivery
Rated 5 out of 5
Anonymous
Anonymous
13/02/2026
Very quick and helpful customer service response, and quick to dispatch orders too.
Rated 5 out of 5
ken Tothill
ken Tothill
12/02/2026
Very good service.good quality.
Rated 5 out of 5
Anonymous
Anonymous
12/02/2026
top service as usual. thanks
Rated 5 out of 5
John McIvor
John McIvor
11/02/2026
Love this family company. Always fair with their prices
Rated 5 out of 5
11/02/2026
Good shopping experience
Rated 5 out of 5
Bryan Anderson
Bryan Anderson
11/02/2026
First time I have used this compqny and basically chosen because they seemed to be the only place on the internet I could get a replacement banjo bridge of the right size! However, the service, value and quality of the item was exemplary and I will use them again for musical supplies. Surprised to find they were situated a few miles from where I grew up in West Yorkshire!
Rated 5 out of 5
Jonathan Mitchell
Jonathan Mitchell
10/02/2026
Prompt helpful service
Rated 5 out of 5
Philip Haddon
Philip Haddon
10/02/2026
Great service, very efficient and fast delivery.
Great price too for my new Mally accordion strap.
Rated 5 out of 5
Bryan Lee
Bryan Lee
10/02/2026
Always positive and efficient service each time.
Rated 5 out of 5
David Woodcock
David Woodcock
09/02/2026
As always, helpful efficient service.
Rated 5 out of 5
keith skelton
keith skelton
09/02/2026
. Always helpfull and easy to talk to.
Rated 5 out of 5
David Sandlan
David Sandlan
07/02/2026
Sent an email regarding an order with no response ?
Rated 4 out of 5