At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.

10,842 Independent customer reviews
(4.9/5)
Reviews.io (2,430 reviews)
eKomi (8,412 reviews)
Julie Atkin
Julie Atkin
11/01/2026
Easy to navigate website and well priced quality product
Rated 5 out of 5
Anonymous
Anonymous
10/01/2026
Would like to say a thank you to the guys and girls they are very helpful! And i am very pleased with my purchase. Sorry for taking so long to write this review.
Rated 5 out of 5
Bryan Field
Bryan Field
09/01/2026
Thank you for the quick delivery of the item's i had ordered over the Christmas period. I found your company on line after looking locally without any success. I will continue to use Eagle Music Shop for any relevant items i need regarding my new music hobby of leaning to play the Banjo.
Rated 5 out of 5
Georgina Whittaker
Georgina Whittaker
09/01/2026
Been using Eagle Music Shop online for many years and the service as top-notch!
They've never let me down. Many thanks.
Rated 5 out of 5
ANN BARRETT
ANN BARRETT
09/01/2026
Ordered what I wanted. Arrived swiftly.and everything was what I needed.will use again if needed.
Rated 5 out of 5
peter henderson
peter henderson
09/01/2026
Really great service. An issue arose with the quality of goods i ordered. They noiticed it before sending called me immediately and offered an immediate refund. After an informative wee chat i chose a different even better banjo, got offreed it at a discsount and they delivered it amazingly quickly. Top shop, top staff!
Rated 5 out of 5
Julian Gurr
Julian Gurr
09/01/2026
Great service from very knowledgeable and friendly staff.
Rated 5 out of 5
Tim Wharton
Tim Wharton
08/01/2026
Prompt service, excellent prices. Thoroughly recommended!
Rated 5 out of 5
Anonymous
Anonymous
08/01/2026
Very easy to fit, gives the banjo a more mellow tone. Seems expensive for what it is, but that’s deering prices not Eagles fault.
Rated 5 out of 5
Anonymous
Anonymous
07/01/2026
Great service.
Rated 5 out of 5
Peter Mackie
Peter Mackie
07/01/2026
Good price for a partial capo. Delivery quick and reliable
Rated 5 out of 5
Anonymous
Anonymous
07/01/2026
Speedy delivery
Rated 5 out of 5
Anonymous
Anonymous
06/01/2026
Great service
Great item
Arrived no problems
Buy with confidence
Rated 5 out of 5
Anthony Moriarty
Anthony Moriarty
05/01/2026
Helpful staff, and a painless buying experience. Very pleased with the accordion I received - well-packed and swiftly delivered. Can't really ask for better than that!
Rated 5 out of 5
Simon Courtney Johnson
Simon Courtney Johnson
05/01/2026
Came across this wonderful music store whilst shopping for rare Clayton plectra online. Here, I could purchase at a fraction of the cost compared to other sources.
I’ve made two purchases from Eagle Music now and service is excellent. Really good communication by way of emails and shipping is prompt.
Rated 5 out of 5
Rowena Millar
Rowena Millar
04/01/2026
Useful products were sent on time and well packaged.
Rated 5 out of 5
Keith Lathwell
Keith Lathwell
04/01/2026
Every time I contact Eagle the service is efficient, friendly and painless. The go-to shop for all banjo needs.
Rated 5 out of 5
Catherine Cronin
Catherine Cronin
03/01/2026
Banjo strings and mute bought as a gift, recipient is very pleased! I made a mistake with the online order and phoned up, the customer service was excellent. The phone was answered after a few rings by an actual person! No AI useless chatbot here! Thank you!
Rated 5 out of 5
Niall Anderson
Niall Anderson
03/01/2026
Good price and delivery time
Rated 5 out of 5
Glyn Constantine
Glyn Constantine
02/01/2026
As always very efficient and reliable service
Rated 5 out of 5
Tony Comiskey
Tony Comiskey
02/01/2026
Excellent service fantastic item thank you so much.
Rated 5 out of 5
Anonymous
Anonymous
02/01/2026
Item was delivered in good time and good condition
Rated 5 out of 5
Mitch Warburton
Mitch Warburton
02/01/2026
Always a good experience
Rated 5 out of 5
Clive Quick
Clive Quick
01/01/2026
I ordered two sets of Tanglewood TWGS Fibreflex Coated Strings Medium-Light 12-53 guitar strings and received them very quickly. The price was very reasonable
Rated 5 out of 5
Andrew Howes
Andrew Howes
01/01/2026
Excellent product
Rapid srevice,
very good price.
A pleaseure to deal with.
Rated 5 out of 5
Robin Gallagher
Robin Gallagher
01/01/2026
Very quick to respond and dispatch order !
Rated 5 out of 5
Sandra Blake
Sandra Blake
01/01/2026
Order came super quick and product at good price
Rated 5 out of 5
Robert Turner
Robert Turner
31/12/2025
Excellent postal service.
Rated 5 out of 5
Robin Wood
Robin Wood
31/12/2025
Fast service. Good product. Many thanks
Rated 5 out of 5
Anonymous
Anonymous
31/12/2025
Got what I ordered quickly and without fuss. Thank you
Rated 5 out of 5
Jeremy Kahn
Jeremy Kahn
30/12/2025
Excellent service
Rated 5 out of 5
Alan Patrick
Alan Patrick
30/12/2025
gave five stars excelent service, wouldnt expect anything less.
been going in for years
Rated 5 out of 5
Anonymous
Anonymous
30/12/2025
Very speedy delivery and item was just what I was looking for, thank you!
Rated 5 out of 5
Anne Dicks
Anne Dicks
30/12/2025
Excellent advice, service and quality. The gig bag was exactly what I needed and it arrived promptly. Thank you.
Rated 5 out of 5
Izzy Monaghan-West
Izzy Monaghan-West
29/12/2025
Brilliant customer service, such lovely people when i called up. speedy delivery, and great product.
Rated 5 out of 5
Daniel Fenn
Daniel Fenn
28/12/2025
Delivered in good time, no issues. The Mrs is thoroughly enjoying the Tin Whistle, me not so much.
Rated 5 out of 5
Robin Hollands
Robin Hollands
27/12/2025
Comprehensive choice of accessories and service items with prompt dispatch. Indispensable.
Rated 5 out of 5
Robert Batchelor
Robert Batchelor
27/12/2025
Sadly a disaster ,I placed a small order with Eagle music , paid the bill and waited. I got a message a few days later telling me my address was inaccessible ???
I contacted Eagle music, they had received the same message!
DHL are the courier,trying to speak to someone in the Customer disservice department was also problematic.
Monday, I received a second message from DHL telling me my address was inaccessible. I was completely lost as on both occasions I was sent an email giving me delivery windows for my order.
I contacted Eaglemusic Monday morning expressing my disdain, they were going to pursue and call me back or send a message. Neither happened.
Today we are no further forward, time and money wasted. Not a good Christmas present.
Rated 1 out of 5
Kevin Stephenson
Kevin Stephenson
27/12/2025
Easy to use website with enough information about harmonicas, which is what I ordered. Delivered in good time.
Rated 5 out of 5
LESLIE JONES
LESLIE JONES
27/12/2025
Very well stocked very helpfull staff
Rated 5 out of 5