At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.
10,093 Independent customer reviews
Reviews.io (1,681reviews)
eKomi (8,412reviews)

very pleased with my new harmonica but I must say that Monyt doesn't think much of it!!! He's
my African Grey and tries to drown out my efforts but he cannot beat the lovely tones of my harmonica.
my African Grey and tries to drown out my efforts but he cannot beat the lovely tones of my harmonica.

Great fast service, thanks so much.

Brilliant service as usual and total confidence in their product lines at fair prices.
Can't ask for more. Thanks a million.
Can't ask for more. Thanks a million.

Satisfied with everything

Online purchases, as ever, faultless. Tom Buchanan mandola bought in the shop, a very fine instrument, which continues to delight.

The usual good service from Eagle Music. I always get my banjo strings from them via mail order, Puretone are my go to brand for reliability and tone.

Knowledgeable staff and ALWAYS friendly 👍👍👍

Always helpful and friendly

Eagle music is my first port of call to buy parts for my banjos mandolin and guitars .
The staff are always helpful and knowledgeable. You can get parts that other retailers dont stock. Specialized strings for tenor guitars with unusual tuning combinations this goes for the banjo to. DADGAD chord books for guitar that open up a new and wonderful world of alternate tuning.
The staff are always helpful and knowledgeable. You can get parts that other retailers dont stock. Specialized strings for tenor guitars with unusual tuning combinations this goes for the banjo to. DADGAD chord books for guitar that open up a new and wonderful world of alternate tuning.

I have found Eagle Music Shop to be a fantastic company to deal with. I have purchased 3 Eastman mandolins from them, because of the distance from my home I bought all 3 via the internet and on separate occasions. All 3 arrived well packaged and with a perfect set up . My latest purchase was a PCH and I had some reservations about tone and colour, however Lucas kindly sent me a video demonstrating the instruments. This is the amazing service that they offer. 10/10

I wanted advice on banjo strings but couldn't get through to the shop on the phone so I tried email and the staff member Matt was very helpful. Very pleased with the advice and the purchase. You need another phone line!

Everything arrived in good time

After a beautifully scenic journey getting there, this is a great place to buy a ukulele. There are so many to choose from, it's a good job the parking is free! The staff are friendly and well informed. I managed to find the elusive 5 string I have been looking for and it doesn't disappoint.
I will definitely be coming back here for my next one.
I will definitely be coming back here for my next one.

Love this shop. Great service and prompt delivery.

2nd to none service from all participants

Sometimes shops have lots of things but none of them are what want - Eagle has lots of things but seem to be exactly what you need 😁

i hope i never have to engage with a robot when i phone the 'Eagle shop'. the shop still has a wonderful warm feeling: always ready to help when i call.

Great service from eagle , fast inexpensive postage and top quality items . This shop is now my first stop when looking for musical items.

Quick reliable service. 10 - 10

Eagle music's products and delivery have been very reliable over the years. Thank you.

I've been buying strings and accessories from Eaglemusic for a long time, I've no reason not to!
Jordan
Jordan

Recently purchased an Altamira M01. Excellent service, from start to finish. The guitar arrived very quickly and was beautifully set up. Couldn't be happier. Perfect guitar, for any Gypsy Jazz fan. Thank you, Eagle Music.

Excellent service time after time. Very wide range, helpful staff, good prices. Always feels like a personal service.

Very good service, they called me to confirm my order which arrived promptly.

What great service. Phone up for some information on the Goodtime banjo, spoke to a very knowledgeable gentleman, he pointed me in the right direction and answered the questions I had. I then ordered online and it arrived the following morning all setup. I can't fault the service.

I have just started learning lap steel guitar, so I was pleased to find a UK shop that sells “steels”. I look forward to buying music accessories from them in the future.

Fantastic selection of strings and extremely helpful staff when I thought I'd ordered the wrong ones! I'll definitely be buying from you again.

Can't fault anything. Good service !

I bought some Jim Dunlop thumb picks. Good price and quick delivery.

Great service and super fast delivery. Would recommend!

Beautiful instrument (Northfield Big Mon mandolin). Set up beautifully. Thanks, Matt

Always great and a massive selection that’s why I live in a tent at my allotment! 😊

Efficient to use website, fast delivery, good starter pack recommendation.

Always good service at Eagle Music Shop and stock quality products

Great parts and service

Excellent services, as always, from Eagle Music.
Ordered new mandolin strings on Thursday night, received acknowldgement of order on Friday, and the new strings arrived in the post on Saturday.
Ordered new mandolin strings on Thursday night, received acknowldgement of order on Friday, and the new strings arrived in the post on Saturday.

well packaged, delivered quickly and more importantly exactly what i wanted.

The music stand arrived very promptly. It is perfect for my needs and I was pleased it said"made in Germany" rather than the usual China!

Grt shop for everything banjo,even left handers,only place i go for my banjo stuff,first class service

Very helpful,exactly what l wanted. Fast delivery !