Customer Reviews

Very satisfied. Thanks for the swift service.

I ordered two items separately: a single mandolin string and a complete set of tenor banjo strings. The company gave me a partial refund on postage, as I had paid this twice. It was good of them to do this. Other companies might not have noticed! Items arrived promptly and were well packed. Very happy with the service.

We’d definitely recommend Eagle Music to everyone. We got in touch before making our order to ask about a beginner pack which wasn’t available online with the banjo we had chosen and the answer was of course! Which is a great start. Messaged asking if we could get some pictures of the banjo in the workshop and clearly a lot of effort had been made to take some really nice photos which made us so happy :) *** and *** were really good to talk to with all our communications and the delivery was really quick. The only possible improvement I could think of was to package the banjo box with clear tape instead of the brown tape so you can see the beautiful box :) Thank you so much.

THANK YOU FOR YOUR HELP IN FINDING MY ADDARIO BALL END STRINGS VERY HAPPY

Good advice from a very knowledgable chap on banjolele strings. Very quick delivery.

Always fantastic to deal with.

I consider Eagle Music to be a real find. I can't get the banjo parts I need at music shops in Newcastle upon Tyne. My orders have all been dealt with very quickly. I was glad the Lady in the Eagle shop phoned me recently to offer an alternative thumb pick, which incidentally fit perfectly. Thanks.

Ordered strings. They were quickly on the phone to check something on the order. Then posted without delay.

Really quick delivery

Only a small order but the service was excellent. Quick delivery. All the items ordered are good quality.

Great service, fast delivery. I’m a new customer and will definitely use again.

Excellent customer service and delivery as promised , overall very straight forward

Very prompt and simple service
Thank you

Friendly telephone manner. Understood my requirements. Custom string sets arrived in a couple says exactly as ordered. Thank you.

Prompt service just as ordered

Absolutely no need to improve, really enjoyed shopping with you and will certainly shop again 😀.

Fast delivery and good communication. Would recommend to others.

Excellent buy and quick delivery. No complaints whatsoever 👍

Well stocked. Easy to order. Goods dispatched immediately.

I could find no one else in the UK selling this banjo strap. Very easy to order and immediate shipping - thanks!

excellent

Excellent service as usual from Eagle Music! I ordered the item by phone on Wednesday morning and it arrived at mid-day the next day. The person I spoke to on the phone was very helpful. Congratulations on the use of recyclable packaging.

Very good service. Strings arrived as described. I haven’t had a chance to try them so can’t comment on quality.

Great people to buy from. Have a stock of everything you could wish for. All good quality and prices. Reasonable postage and quick service. What more could you wish for.

All good, no problems.

Totally satisfied. Order was dispatched next day, well packed and arrived as ordered. Great service.

Very good service. Full details of product and delivered on time.

everything great thank you

Very prompt and efficient service, good value too!

After a few conversations with Matt, I decided this was the right banjo for me. After the purchase transaction the banjo was then setup and shipped a few days later. It was packaged extremely well and arrived in perfect condition. The Wizard is a beautiful instrument and it plays wonderfully. Over all, I was really happy with my purchase and would not hesitate to do business with Eagle Music Shop again. Thanks***

It is of no worry to me but the image on the website is not the same as the new packaging for Martin 10 gauge mandolin strings. There may be some confused moaning minnies out there!

Great shop 👌

Great

Excellent servos would recommend

Excellent service no problem with ordering by landline, my new banjo was well packed in the Deering box and didn't even need the strings altering. Staff very polite on the phone 5* for every department.
The only problem I have is the Eaglemusic website for some reason every time I log onto it my tablet just seizes which is frustrating and annoying.

Excellent harmonica

Promptly despatched, no probs, thank you

I have been making purchases from Eagle Music for about three years, and have been completey satified in all respects ofservice from staff,and qualiity , price, and delivery of goods. I would recommend this shop to anyone looking to make a music related purchase. Can`t think of anyway to improve what you are already doing.Keep up the good work. Cheers ***

Honestly couldn't be better, arrived on time perfectly packaged and nothing left out 5 stars!

Fast delivery, extremely well packaged and a great product. The only way I can see them improving is if they started giving it all away for free. Highly recommended, will use again. Many thanks.