At Eagle Music Shop, we have built up our massive customer following through dedication to quality, service and customer care. We have thousands of 5 star reviews so you know you're in good hands! The passionate team of musicians here at Eagle Music have an in depth understanding and specialist knowledge of all traditional musical instruments. We know how to set them up, how to play them and always strive to give you the best advice possible. Independent reviews give our customers a voice to be heard to other potential customers, we look forward to hearing from you.
8,440
Independent customer reviews
Reviews.io
(28 reviews)
eKomi
(8,412 reviews)
Customer service is second to none, and instruments are brilliantly packed for mail orders, so the risk of any damages is minimal. Most excellent.
Rang and spoke to Jules as I'd ordered the wrong thing on eBay. She sorted out what I needed and I got the replacement really quickly. Thank you for great customer service!
Excellent service Banjo wasnt in stock when ordered but gave me a delivery date and kept to it. Set Banjo up as required and shipped as promised.
Second Banjo purchased from Eagle and great service both times.
Second Banjo purchased from Eagle and great service both times.
Always prompt, keen prices with fair delivery charges.
Great shop, large range of ukes to try and staff that won't hurry you to buy. For me, as a Mainland Ukulele player, they recently ordered me a Concert Uke directly from the US and kept me informed of progress until I could arrange to visit and collect it.
Excellent swift service as usual.
Lovely Baton Rouge Tenner thanks so much great service great uke.
Always great to deal with. Quick turnaround
Easy to find what I wanted and then easy to purchase - no hassles. Strings were promptly sent to me and well packed. Couldn't really ask for more. Thanks!
Quick and efficient.
Phoned to ask about my book order and was reassured that it was in the post. Came next day, great result.
Eagle Music are great---very helpful and very quick to deliver.
Excellent service much appreciated
Excellent range and fantastic quality. Superb customer service
Bought 2 sets of Eagle strings - as always they are excellent and were dispatched and delivered very quickly.
Its always a pleasure to buy music "stuff" from a real music shop like Eagle, rather than the big on-line stores. It feels like my purchase really matters to them and that they value my custom.
Its always a pleasure to buy music "stuff" from a real music shop like Eagle, rather than the big on-line stores. It feels like my purchase really matters to them and that they value my custom.
Very good selection of top quality instruments and good communication
Quick turnround. Great products.
Item received promptly and it's handy to be able to purchase guitar strings individually.
Really good service item arrived in a couple of days, really well packaged .
Seeing I'm offshore I thought this was really good.
Seeing I'm offshore I thought this was really good.
Two days before a major performance, folk rock band Marilyn and the Fine Apes had a Kazoo blowout. Eagle Music got replacements to us fast and our concert was able to go ahead. Thank you Eagle Music!
Excellent service, fast shipping and quality parts. The lady on the phone was helpful, knowledgable and nice to deal with. She directed me to the right place in the web site parts list and l was able to place my order quickly .
Very helpful
Really good service. Order arrived in a couple of days
First class service all things I ordered came back by return post. The ukuleles are considerably cheaper than the S U S . EAGLE can't be beaten
Great professional service
The staff are always polite and helpful.
Excellent service. The bouzouki has been set-up well by the shop and I am very pleased with the instrument. I thoroughly recommend Eagle Music.
Super efficient service!
I'm impressed with the Eastman mandolins as supplied by Eagle Music. The orders are processed superfast, and the instruments arrive well set-up and ready to play. The Eastman MD305 sounds a bit louder/brighter, than the softer, warmer MD304. But both instruments look, play, and sound great. Well done, Eagle Music!
I really wouldn`t change a thing. I`m an old musician, and dealing with other musicians is easy. You know I want a fair deal, and I know that you have to make a living.
We`ve been dealing with each other for over 15 years, if there was ever a problem we discuss it and it gets sorted. If anyone ever asks me for advice on choosing an instrument, I point them at Eagle, because I know they`ll get the guidance they need.
We`ve been dealing with each other for over 15 years, if there was ever a problem we discuss it and it gets sorted. If anyone ever asks me for advice on choosing an instrument, I point them at Eagle, because I know they`ll get the guidance they need.
Really great, came next day as I hoped!
Brilliant
I had problems ordering online but this was sorted out ok over the phone.
A completely, thoroughly enjoyable and professional experience. I'd come across a product I'd not heard of before and wanted to try (Fred Kelly fingerpicks). Eagle Music was the only place in the country holding stock and with a perfectly reasonable shipping charge. I ordered them Monday afternoon and as was enjoying them Wednesday night. I'll be back to Eagle Music.
Fantastic range of goods coupled with a simple ordering and quick delivery, top marks.
The Eagle Music ultimate Banjo mute arrived as promised and was easily fitted. It works well.
Ok to deal with
Absolutely A1 advice service and quality of products, spent a long time looking for a banjo as i am a beginner but on speaking to eagle music expert he put everything in perspective and the banjo they supplied is just perfect, thank you Eagle music 🪕👍
Always a greater than average range of stock of that is has sometimes hard to find items.
Very fast delivery.
Very fast delivery.
No improvements needed, everything silky smooth !!!