Customer Reviews

Fantastic service

Exceptional service. Have bought two Deering banjos from you now and both arrived very quickly, well packaged and beautiful instruments, ready to play. Great advice always available at the end of the phone too. Would definitely recommend.

good service

Reliable and prompt service. I highly recommend.

great on phone
Always has what Ineed in stock
Good advice

Excellent rapid delivery.

I would definitely recommend Eagle Music to others. The service was superb. Their next day delivery is almost unheard of these days......and my purchase did indeed arrive the next day!

Thank you for your very polite and efficient service. When I received an email and text message from DHL informing me of an approximate delivery time, I was very pleased, then the delivery was a few minutes early which was fantastic. Everything I received was there and in perfect condition. Many thanks to all your team. I will certainly recommend you to anyone who has a musical interest.

Everything from the orders process through communications and delivery was excellent. The instrument was very carefully packed and the price was very competitive. I have ordered many times from Eagle Music and they never let you down.

Completely satisfied.

Ordered an Eastman mandolin after trading in an instrument I bought previously at Eagle. Eagle Music Shop gave me all the details needed for the exchange and delivered the new instrument quickly. It was set up before dispatch and carefully packed. I would thoroughly recommend the store for the quality of their products and the quality of advice and service they provide.

I placed the order on a Friday and it arrived on Tuesday. I was very pleased with the Product, and time it took to arrive. I would recommend you for the way you kept me informed when it would be delivered. Many thanks ******

Exceptional service * my item arrived the following day.

The service is excellent and everything works very well.

I was very satisfied with the service and I would recommend you to others. From asking for advice to receiving the mandolin everything went fine.

Good service, fast delivery and cheaper than elsewhere. will shop again with this company.

Very fast delivery and well worth the price. I have bought strings from Eagle Music before and they are of high quality.

Fast delivery - beat expectations! Courteous, helpful staff. Would happily recommend

Decided on the fly I wanted a Deering Ebony King, (my 5th Deering banjo) and I must say what a choice.
Phoned order in, the staff were Stella from the get go. Friendly, and helpful.
Received the banjo 2 days later, set up properly and sounded awesome straight out of the box.
Highly recommend Eagle music.

I have dealt with Eagle Music a few times now and they will always remain my first choice. From initial phone calls for advice, right through to receipt of instruments is seamless.

I was very satisfied with the service you provided me with, ordering was easy and postage was cheaper than other suppliers. Good job

***

Swift delivery as usual and will use again

Great service as always. It is also excellent that all that staff have extensive product knowledge and can provide useful and accurate advice. I have been a regular customer for many years and will continue to support this very supportive and friendly business. The next time you need advice on any acoustic instruments or help with choosing the correct and most appropriate accessories, Eagle Music is the place to go.

Keep doing what your doing

I have ordered harmonicas from Eagle Music several times. Ordering is straightforward and they have always arrived promptly

I have bought a few things from Eagle music and always had very good service from them,they have always been polite over phone,will use them again.

Items arrived very quickly.

What can I say about this shop, staff and products?
Superlatives are inadequate, like a certain lady once said, "SIMPLY THE BEST"!!
Staff are friendly and expert, but not intrusive.
I have been to the shop and ordered on-line, the service is second to none,
the range in stock is phenomenal, and unlike some music stores, you deal with musicians, not simply assistants.
Cannot recommend highly enough.

Product okay but just a little slow in dispatch and my receiving. Maybe we are just spoilt by *****.

Prompt service, fulfilled the order quickly, excellent goods

Got what I ordered and within a few days by standard post. Just what it says on the tin. Excellent.

Good and easy transaction with good delivery. Also the best price I've found online.

A very convenient and painless ordering and payment process by Eagle Music. The strings were delivered fast and I can thoroughly recommend EM.

Great service. Always willing to give advice if you need it. Used them many times and am delighted to recommend them

Quality products and reliable, efficient service

Great, fast service as always

Extremely satisfied, have recommended eagle music to a friend

always good to do business with Eagle music - great support for the banjo infected population

Thanks for being so helpful and promp in posting my ukulele case I'm off out gigging with it tonight.cheers.***