Customer Reviews

We pride ourselves on our genuine customer reviews and are extremely grateful to those who take the time to comment. The reviews shown are are 100% independent reviews as provided by eKomi, the idependent reviews company.

These reviews are trusted, authentic, transaction-based only. eKomi offers a unique platform where consumers speak to one another based on verifiable experiences. eKomi charters one of the most elite vast customer feedback management teams where reviews are personally screened individually 24/7 for our clients.

Displaying: 1 to 80 of 5119

D Merry

by on 2018-07-18

Excellent service and advice
Excellent service and advice

Rated 5 out of 5

Gerry Power

by on 2018-07-18

Great service and would recommend to others
Great service and would recommend to others

Rated 5 out of 5

Marko Lamberg

by on 2018-07-17

Very good service. Good value for money. Orders handled quickly and items poster very rapidly. Thank You.
Very good service. Good value for money. Orders handled quickly and items poster very rapidly. Thank You.

Rated 5 out of 5

John Chambers

by on 2018-07-17

I have used Eagle Music a couple of times and I found their service very prompt.
I have used Eagle Music a couple of times and I found their service very prompt.

Rated 5 out of 5

Mrs G Curno

by on 2018-07-16

Eagle Music is one of the few company's online that I know I can trust, whether it be for little things like picks to more important things like instruments. You know know that you are going to get the best service possible. ***
Eagle Music is one of the few company's online that I know I can trust, whether it be for little things like picks to more important things like instruments. You know know that you are going to get the best service possible. ***

Rated 5 out of 5

martin bulmer

by on 2018-07-15

It's not easy to find good quality iUke strings at a decent price. Here they are.
It's not easy to find good quality iUke strings at a decent price. Here they are.

Rated 5 out of 5

Dan Sidey

by on 2018-07-15

Item arrived on time packed well. Matches description and value for money. Very happy with product and service- I can’t ask for more!
Item arrived on time packed well. Matches description and value for money. Very happy with product and service- I can’t ask for more!

Rated 5 out of 5

Robert McGregor

by on 2018-07-15

Fantastic prompt communication
Feel that you are dealing with humans &9786;
Fantastic prompt communication
Feel that you are dealing with humans &9786;

Rated 5 out of 5

Adam Adam

by on 2018-07-15

As usual, and as a returning customer, Eagle Music have excelled themselves with a fast and efficient service.

That coupled with their great customer service backup and friendly staff, means that customer's get the best possible service from a really good shop.

Well done to all staff at Eagle Music
As usual, and as a returning customer, Eagle Music have excelled themselves with a fast and efficient service.

That coupled with their great customer service backup and friendly staff, means that customer's get the best possible service from a really good shop.

Well done to all staff at Eagle Music

Rated 5 out of 5

william hesp

by on 2018-07-12

great
great

Rated 5 out of 5

Laurie Horam

by on 2018-07-12

Great service as usual...harmonicas delivered lss than 48 hours from ordering.
Great service as usual...harmonicas delivered lss than 48 hours from ordering.

Rated 5 out of 5

Edward Crum

by on 2018-07-11

Great service with a personal touch. I always buy my harmonicas from Eagle.
Great service with a personal touch. I always buy my harmonicas from Eagle.

Rated 5 out of 5

Richard Bull

by on 2018-07-11

Best service I have ever had on a mail order. ***
Best service I have ever had on a mail order. ***

Rated 5 out of 5

Alan Jones

by on 2018-07-09

*** and the team are the best. The service at this shop is second to none. I recently bought a Deering Eagle II tenor banjo from them and they made me feel so welcome in the shop that I felt like a celeb. Their expertise and knowledge of banjos, guitars, ukes. sqeezeboxes etc is infinate as is their courtecy, with the low prices too, what more could you wish. Don't take my word for it call in and see for yourselves
*** and the team are the best. The service at this shop is second to none. I recently bought a Deering Eagle II tenor banjo from them and they made me feel so welcome in the shop that I felt like a celeb. Their expertise and knowledge of banjos, guitars, ukes. sqeezeboxes etc is infinate as is their courtecy, with the low prices too, what more could you wish. Don't take my word for it call in and see for yourselves

Rated 5 out of 5

dennis crome

by on 2018-07-08

I was very impressed with the service and advice I was given about the products I purchased. Delivery times excellent. Fully recommend eaglemusic, well done.
I was very impressed with the service and advice I was given about the products I purchased. Delivery times excellent. Fully recommend eaglemusic, well done.

Rated 5 out of 5

Ken Neill

by on 2018-07-06

I have purchased harmonicas from Eagle Music for several years and always had good service at competitive prices. When I have encountered problems of unavailability they have contacted me with the option to cancel or suggested an alternative.When I have contacted them I have confidence that they know what they are talking about. People who understand musicians.
I have purchased harmonicas from Eagle Music for several years and always had good service at competitive prices. When I have encountered problems of unavailability they have contacted me with the option to cancel or suggested an alternative.When I have contacted them I have confidence that they know what they are talking about. People who understand musicians.

Rated 5 out of 5

Dot Anot

by on 2018-07-04

I amextremely happy with the service I received and will order again
I amextremely happy with the service I received and will order again

Rated 5 out of 5

Gregory Moor

by on 2018-07-04

Small order placed for sundries following recent banjo purchase. As previous experiences this is Eagle Music were brilliant and I intend to continue giving them my custom. They are highly recommended, especially if you are in the UK and in the market for a Deering banjo.
Small order placed for sundries following recent banjo purchase. As previous experiences this is Eagle Music were brilliant and I intend to continue giving them my custom. They are highly recommended, especially if you are in the UK and in the market for a Deering banjo.

Rated 5 out of 5

Paul Rogers

by on 2018-06-28

Package arrived in good time and condition
Package arrived in good time and condition

Rated 4 out of 5

John Forsdyke

by on 2018-06-28

Good products, easy to navigate website and a quick delivery. Excellent!
Good products, easy to navigate website and a quick delivery. Excellent!

Rated 5 out of 5

G E Hart

by on 2018-06-28

Good professional service, good products, fast delivery.
Good professional service, good products, fast delivery.

Rated 5 out of 5

Leonard West

by on 2018-06-26

Your website is very informative
Ordering was easy
Good to have paypal
Response was very quick.
Your website is very informative
Ordering was easy
Good to have paypal
Response was very quick.

Rated 5 out of 5

Gareth Cousins

by on 2018-06-26

Delivery took 68 hours to arrive by royal mail. Product was unwrapped without instructions and stuffed in an envelope with receipt only, probably to keep postage gosts down. Product was well designed but basic and I believe overpriced. I felt somewhat disappointed because I anticipated better after I read the reviews. Not bad not good hence 3 stars. My experience did not match other's reviews.
Delivery took 68 hours to arrive by royal mail. Product was unwrapped without instructions and stuffed in an envelope with receipt only, probably to keep postage gosts down. Product was well designed but basic and I believe overpriced. I felt somewhat disappointed because I anticipated better after I read the reviews. Not bad not good hence 3 stars. My experience did not match other's reviews.

Rated 3 out of 5

James Gallacher

by on 2018-06-25

Service was what I expected brill

Regards ***
Service was what I expected brill

Regards ***

Rated 5 out of 5

Pål arve Kjærsdalen

by on 2018-06-25

*** has provided me with banjoequipment to my full satisfaction since I started dealing with them.They offer good prices and exelent service.This is a company you can rely om.
*** has provided me with banjoequipment to my full satisfaction since I started dealing with them.They offer good prices and exelent service.This is a company you can rely om.

Rated 5 out of 5

Arthur Chalmers

by on 2018-06-24

Received order in three working days ( over week end ),well bubble wrapped and protected. Highly satisfied with service and all aspects, Would recommend to anyone.
Received order in three working days ( over week end ),well bubble wrapped and protected. Highly satisfied with service and all aspects, Would recommend to anyone.

Rated 5 out of 5

Wayne Siegel

by on 2018-06-24

fast and friendly
fast and friendly

Rated 5 out of 5

SIMON THOMAS

by on 2018-06-24

I often search the internet for music , instruments and other stuff. I regularly find what I wanted again and again with Eagle Music.
I often search the internet for music , instruments and other stuff. I regularly find what I wanted again and again with Eagle Music.

Rated 5 out of 5

Alan Darnell

by on 2018-06-23

the staff are very hlepful and the order procedure is efficient !!
the staff are very hlepful and the order procedure is efficient !!

Rated 5 out of 5

Jim Berry

by on 2018-06-22

Try Eagle. They have fantastic range of products at very good prices and customer service is second to none. I have gone from a busker to a professional using their products.
Try Eagle. They have fantastic range of products at very good prices and customer service is second to none. I have gone from a busker to a professional using their products.

Rated 5 out of 5

MR MA Coombs

by on 2018-06-21

Eagle Music shop have always provided me with excellent service. And, on this occasion, although a mistake was made in sending an incorrect bridge it was sorted out straight away and the correct bridge sent without waiting for me to return the incorrect item. In fact, I can’t be certain it wasn’t my fault but they were happy to accept the blame and sort it out anyway. Excellent service.
Eagle Music shop have always provided me with excellent service. And, on this occasion, although a mistake was made in sending an incorrect bridge it was sorted out straight away and the correct bridge sent without waiting for me to return the incorrect item. In fact, I can’t be certain it wasn’t my fault but they were happy to accept the blame and sort it out anyway. Excellent service.

Rated 5 out of 5

Paul Hawkley

by on 2018-06-21

I got what I needed for my fiddle music efficiently, thanks to helpful staff.
I got what I needed for my fiddle music efficiently, thanks to helpful staff.

Rated 5 out of 5

Douglas Jenkinson

by on 2018-06-21

No improvement and required
No improvement and required

Rated 5 out of 5

Jon  Hulbert

by on 2018-06-20

Great value and quality product. Very fast delivery. Web site is quick and simple to use.
Great value and quality product. Very fast delivery. Web site is quick and simple to use.

Rated 5 out of 5

Martyn Philip

by on 2018-06-20

Quick delivery and no issues - thank you.
Quick delivery and no issues - thank you.

Rated 5 out of 5

Colin Gale

by on 2018-06-20

Nothing to say really except great service and very helpful.
Nothing to say really except great service and very helpful.

Rated 5 out of 5

Trevor S Drury

by on 2018-06-20

The service from eagle music was first class. I purchased a Hohner harmonica which was priced cheaper than anywhere I could find. Postage was by Royal Mail and the iten was dispatched immediately arriving within a couple of days. I would definitely buy from eagle music again.
The service from eagle music was first class. I purchased a Hohner harmonica which was priced cheaper than anywhere I could find. Postage was by Royal Mail and the iten was dispatched immediately arriving within a couple of days. I would definitely buy from eagle music again.

Rated 5 out of 5

Antoon Handels-Masala

by on 2018-06-20

Quick service and nice prices. Thanks Eaglemusic.
Quick service and nice prices. Thanks Eaglemusic.

Rated 5 out of 5

jim gosbell

by on 2018-06-19

always the very best service, I look no further for anything musical than eagle music. ***
always the very best service, I look no further for anything musical than eagle music. ***

Rated 5 out of 5

Gordon Parry

by on 2018-06-19

I was very satisfied with the freedom picks from Eagle music and I have been using them for playing my ukulele and guitar.
The picks are excellent and I would recommend them for all guitar, banjo and ukulele players.
I was very satisfied with the freedom picks from Eagle music and I have been using them for playing my ukulele and guitar.
The picks are excellent and I would recommend them for all guitar, banjo and ukulele players.

Rated 5 out of 5

Zoltan ZAVODY

by on 2018-06-17

Easy order, swift delivery, excellent product.
Easy order, swift delivery, excellent product.

Rated 5 out of 5

jim gosbell

by on 2018-06-17

As soon as anything related to Music comes into my head I go straight to eagle music, really good service and friendly staff, I can do know more than to say they are the best. jg.
As soon as anything related to Music comes into my head I go straight to eagle music, really good service and friendly staff, I can do know more than to say they are the best. jg.

Rated 5 out of 5

Harold Wright

by on 2018-06-17

I have dealt with Eagle on about six occasions now and have been very satisfied with the customer service they provide. On one occasion, when I phoned for advice they were very helpful. Good company to buy from.
I have dealt with Eagle on about six occasions now and have been very satisfied with the customer service they provide. On one occasion, when I phoned for advice they were very helpful. Good company to buy from.

Rated 5 out of 5

Paul Murray

by on 2018-06-17

1st. Class service
1st. Class service

Rated 5 out of 5

Brian Lane

by on 2018-05-21

Satisfied with all specks of service.
Satisfied with all specks of service.

Rated 5 out of 5

Francis Sellors

by on 2018-05-03

I love Eagle Music ! There prices are very competitive, they stock a great range, and they are quick at delivering

I love Eagle Music ! There prices are very competitive, they stock a great range, and they are quick at delivering

Rated 5 out of 5

Andy Harvey

by on 2018-05-01

Very clear online ordering procedure. Easy to find exactly what I wanted. Arrive when you said it would - and what's more, it works!
Very clear online ordering procedure. Easy to find exactly what I wanted. Arrive when you said it would - and what's more, it works!

Rated 5 out of 5

Robert Liversidge

by on 2018-04-25

Excellent prompt delivery and well packaged parcelling. Full marks to the team at Eagle Music Shop.
Excellent prompt delivery and well packaged parcelling. Full marks to the team at Eagle Music Shop.

Rated 5 out of 5

Martin  Hartup

by on 2018-04-18

Arrived the day after I placed the order. Can’t get quicker than that. Very good on advice. Great.
Arrived the day after I placed the order. Can’t get quicker than that. Very good on advice. Great.

Rated 5 out of 5

Neal Baker

by on 2018-04-18

Excellent and very speedy service.
Thank you
&128578;
Excellent and very speedy service.
Thank you
&128578;

Rated 5 out of 5

Ron King

by on 2018-04-05

I have wanted to play the banjo for some time and deciding that it was time for a new dimension to my music I searched the web for guidance regading the instrument that I should buy. I was impressed with the advice from eagle and deering so I felt that this was where my investment should be made. I ordered my deering goodtime banjo and it arrived the next day. I removed it from the box and it was in tune and whats more, it was immediately playable. I was impressed by the quality of the instrument and the fact that I could immediately start learning to play the instrument as it was set up well. Thank you Eagle and Deering, I am delighted with my purchase and the service provided.
I have wanted to play the banjo for some time and deciding that it was time for a new dimension to my music I searched the web for guidance regading the instrument that I should buy. I was impressed with the advice from eagle and deering so I felt that this was where my investment should be made. I ordered my deering goodtime banjo and it arrived the next day. I removed it from the box and it was in tune and whats more, it was immediately playable. I was impressed by the quality of the instrument and the fact that I could immediately start learning to play the instrument as it was set up well. Thank you Eagle and Deering, I am delighted with my purchase and the service provided.

Rated 5 out of 5

Norman  Fletcher

by on 2018-03-20

On line ordering procedure was clear and simple. Communication from Eagle music was excellent and kept me fully up to date. Uke arrived on the date stated, and was the best packed parcel I have ever received. I would definitely recommend this company. Uke was as described on the site, and was ready to play straight out of the box.
On line ordering procedure was clear and simple. Communication from Eagle music was excellent and kept me fully up to date. Uke arrived on the date stated, and was the best packed parcel I have ever received. I would definitely recommend this company. Uke was as described on the site, and was ready to play straight out of the box.

Rated 5 out of 5

Kirby Watson

by on 2018-03-11

Service was quick & good & price was reasonable. The only reason I haven't given 5 stars is that on arrival one of the clasps around the banjo rim was obviously loose & rattling. Because of this I don't know if the banjo was inspected & set up properly before it left the shop.

I would definitely recommend Eagle Music to anyone wanting to buy a banjo or other instrument.
Service was quick & good & price was reasonable. The only reason I haven't given 5 stars is that on arrival one of the clasps around the banjo rim was obviously loose & rattling. Because of this I don't know if the banjo was inspected & set up properly before it left the shop.

I would definitely recommend Eagle Music to anyone wanting to buy a banjo or other instrument.

Rated 4 out of 5

Cameron Urquhart

by on 2018-02-24

Always a professional and fast service.
Always a professional and fast service.

Rated 5 out of 5

STEPHEN MEDLER

by on 2018-02-24

The service i received was very professional. the delivery was on time and a very polite telephone manner.
I would definitely recommend Eagle Music.
The service i received was very professional. the delivery was on time and a very polite telephone manner.
I would definitely recommend Eagle Music.

Rated 5 out of 5

Rodger Reeve

by on 2018-02-22

More than Good and better than Excellent

Thank You:
More than Good and better than Excellent

Thank You:

Rated 5 out of 5

D T  Forster

by on 2018-02-20

But for a few problems receiving my order, (did not show it was out of stock on web site ) I find the staff very helpful. I have no problem recommending you to family and friends. Thank you.
But for a few problems receiving my order, (did not show it was out of stock on web site ) I find the staff very helpful. I have no problem recommending you to family and friends. Thank you.

Rated 4 out of 5

CHRISTOPHER IAN WALDRUM

by on 2018-02-14

Absolutely first class service. I ordered several items separately. Eagle music sent me an email saying they would refund the postage charges and combine my order. Received the goods the next day (I live on the Isle of Man). All very well packaged and in perfect condition.

Absolutely first class service. I ordered several items separately. Eagle music sent me an email saying they would refund the postage charges and combine my order. Received the goods the next day (I live on the Isle of Man). All very well packaged and in perfect condition.

Rated 5 out of 5

CHRISTOPHER IAN WALDRUM

by on 2018-02-14

Absolutely first class service. I ordered several items separately. Eagle music sent me an email saying they would refund the postage charges and combine my order. Received the goods the next day (I live on the Isle of Man). All very well packaged and in perfect condition.
Absolutely first class service. I ordered several items separately. Eagle music sent me an email saying they would refund the postage charges and combine my order. Received the goods the next day (I live on the Isle of Man). All very well packaged and in perfect condition.

Rated 5 out of 5

Francis Sellors

by on 2018-02-03

Love dealing with this firm.
Their prices are very competitive, and their delivery service is so fast.
Excelllent all round.
Love dealing with this firm.
Their prices are very competitive, and their delivery service is so fast.
Excelllent all round.

Rated 5 out of 5

Stephen Layton-Scott

by on 2018-02-03

There is nothing to improve.
There is nothing to improve.

Rated 5 out of 5

Emma dwyer

by on 2018-01-31

The staff were really helpful, and my order came with in few days
The staff were really helpful, and my order came with in few days

Rated 5 out of 5

Roger Lewis

by on 2018-01-30

Prompt delivery of t,he items I wanted at a competitive price.
Have used Eagle before and will doagain.
Prompt delivery of t,he items I wanted at a competitive price.
Have used Eagle before and will doagain.

Rated 5 out of 5

Nigel Hubert

by on 2018-01-29

Excellent service. Very helpfful and obliging. I would reccomend them to anybody

Excellent service. Very helpfful and obliging. I would reccomend them to anybody

Rated 5 out of 5

David Tait

by on 2018-01-28

Fast delivery. A1 product
Fast delivery. A1 product

Rated 5 out of 5

Mr A Smith

by on 2018-01-28

Excellent service, highly recommended.
Excellent service, highly recommended.

Rated 5 out of 5

adam rushton

by on 2018-01-27

Speedy service. Great assistance over the phone. Actual banjo players selling banjos, not just some call centre.
Speedy service. Great assistance over the phone. Actual banjo players selling banjos, not just some call centre.

Rated 5 out of 5

Geoff Pegg

by on 2018-01-27

Very good service with quick delivery.
Very good service with quick delivery.

Rated 5 out of 5

Adrian Fletcher

by on 2018-01-27

I've bought several harmonicas and a Deering Boston B6 Banjo from Eagle Music and found them to have good communications and quick delivery.
I've bought several harmonicas and a Deering Boston B6 Banjo from Eagle Music and found them to have good communications and quick delivery.

Rated 5 out of 5

Huw palmer

by on 2018-01-27

Excellent old fashioned English customer service, it can not be beaten. Buy with absolute confidence, quality products at reasonable cost, you will not find a better company.
No I am not paid commission and I am not related to the owner.
Excellent old fashioned English customer service, it can not be beaten. Buy with absolute confidence, quality products at reasonable cost, you will not find a better company.
No I am not paid commission and I am not related to the owner.

Rated 5 out of 5

michael brady

by on 2018-01-27

Very impressive website with competitive prices and
fast service.
Very impressive website with competitive prices and
fast service.

Rated 5 out of 5

malcolm moorcroft

by on 2018-01-27

Yes l would recommend you to other users

Yes l would recommend you to other users

Rated 5 out of 5

Grace Wright

by on 2018-01-27

I was very happy with my online order. It arrived quickly and was well packaged. I thought the product was reasonably priced and appreciated the free setup as this was not offered by many other retailers. The product itself (a ukulele) plays beautifully. I would definitely order from this shop again.
I was very happy with my online order. It arrived quickly and was well packaged. I thought the product was reasonably priced and appreciated the free setup as this was not offered by many other retailers. The product itself (a ukulele) plays beautifully. I would definitely order from this shop again.

Rated 5 out of 5

TM Thorne

by on 2018-01-27

I find the service and attention to detail is exceptional. As a harmonica player I have found it difficult to find retailers that know the instrument. This isn't the case with Eagle, they are helpful and knowledgeable in equal measures. If you are a devotee of the gob-iron then I recommend you give Eagle Music a try, they are as good as any of the specialist harmonica dealers, and their prices are good.
I find the service and attention to detail is exceptional. As a harmonica player I have found it difficult to find retailers that know the instrument. This isn't the case with Eagle, they are helpful and knowledgeable in equal measures. If you are a devotee of the gob-iron then I recommend you give Eagle Music a try, they are as good as any of the specialist harmonica dealers, and their prices are good.

Rated 5 out of 5

dave hunt

by on 2018-01-27

No problems,first class service.
No problems,first class service.

Rated 5 out of 5

John McAllister

by on 2018-01-27

Order came in quick time.
I am well pleased with the service and the product I bought - harmonica harness.
Order came in quick time.
I am well pleased with the service and the product I bought - harmonica harness.

Rated 5 out of 5

Bernard Keith Pell

by on 2017-12-20

The service provided by Eagle Music was first class during the placing of my order, during follow up telephone calls regarding my order and regarding the delivery of my order.
I would definitely recommend Eagle Music to other people.
The service provided by Eagle Music was first class during the placing of my order, during follow up telephone calls regarding my order and regarding the delivery of my order.
I would definitely recommend Eagle Music to other people.

Rated 5 out of 5

colin davis

by on 2017-12-20

Excellent service and delivery
Excellent service and delivery

Rated 5 out of 5

Marc Hoyle

by on 2017-12-06

*** was very helpful ,friendly & efficient.
*** was very helpful ,friendly & efficient.

Rated 5 out of 5

Marc Hoyle

by on 2017-12-06

*** was very helpful ,friendly & efficient.
*** was very helpful ,friendly & efficient.

Rated 5 out of 5

Eagle Music Shop Overall reviews of Eagle Music Shop at Ekomi 4.91 out of 5 based on 5221 ratings
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