Customer Reviews

We pride ourselves on our genuine customer reviews and are extremely grateful to those who take the time to comment. The reviews shown are are 100% independent reviews as provided by eKomi, the idependent reviews company.

These reviews are trusted, authentic, transaction-based only. eKomi offers a unique platform where consumers speak to one another based on verifiable experiences. eKomi charters one of the most elite vast customer feedback management teams where reviews are personally screened individually 24/7 for our clients.

Displaying: 1 to 80 of 5211

Nathan Stuart

by on 2018-09-21

Cant fault a thing, My new tenor *** arrived quickly, well protected and even in tune so I could start learning straight away. If there's ant beginners reading this I would certainly recommend eKomi, the beginner set I ordered contained everything I needed to get stuck straight in.
Cant fault a thing, My new tenor *** arrived quickly, well protected and even in tune so I could start learning straight away. If there's ant beginners reading this I would certainly recommend eKomi, the beginner set I ordered contained everything I needed to get stuck straight in.

Rated 5 out of 5

Stephen Starbuck

by on 2018-09-18

Good website, wide range of stock, very quick service. Very pleased and would recommend.
Good website, wide range of stock, very quick service. Very pleased and would recommend.

Rated 5 out of 5

Terence Crowther

by on 2018-09-18

Website easy to negotiate. Extensive range of products and advice. Delivery smooth. I will use them again and would recommend them to others
Website easy to negotiate. Extensive range of products and advice. Delivery smooth. I will use them again and would recommend them to others

Rated 5 out of 5

raymond wing

by on 2018-09-18

always had great service
always had great service

Rated 5 out of 5

Gerrard  O’ Donnell

by on 2018-09-18

All ok
Thanks
It would be helpful to know if a signature is required upon delivery or not
Thanks
All ok
Thanks
It would be helpful to know if a signature is required upon delivery or not
Thanks

Rated 5 out of 5

edwin cartwright

by on 2018-09-18

absolutely brilliant service very fast delivery and very helpful service
absolutely brilliant service very fast delivery and very helpful service

Rated 5 out of 5

Lynn Spencer

by on 2018-09-17

Orders are always dispatched extremely quickly and products are exactly as described. Great service
Orders are always dispatched extremely quickly and products are exactly as described. Great service

Rated 5 out of 5

Ian Anderson

by on 2018-09-17

Telephone helplne is excellent giving good advice. Order arrived quickly and accurately. I would recommend EagleMusic wholeheartedly.
Telephone helplne is excellent giving good advice. Order arrived quickly and accurately. I would recommend EagleMusic wholeheartedly.

Rated 5 out of 5

John Andrews

by on 2018-09-16

Great products and great prices only big let down is a very slow postage. 5 days to receive an item. If this could be sorted then I would give 5 stars and not shop anywhere else but recieving the item quicker is very important. I’m also sure this puts lots of second orders off and I’m quite sure there are others customers that would agree with this.
Great products and great prices only big let down is a very slow postage. 5 days to receive an item. If this could be sorted then I would give 5 stars and not shop anywhere else but recieving the item quicker is very important. I’m also sure this puts lots of second orders off and I’m quite sure there are others customers that would agree with this.

Rated 2 out of 5

Paul Brown

by on 2018-09-16

Item delivered quickly and arrived as expected. Thanks!
Item delivered quickly and arrived as expected. Thanks!

Rated 5 out of 5

m j middleton

by on 2018-09-14

Still the best fastest online shop
Still the best fastest online shop

Rated 5 out of 5

Peter black

by on 2018-09-13

Was good, got what I wanted, if you want to give me free Banjo songbooks that'd be great :)
Was good, got what I wanted, if you want to give me free Banjo songbooks that'd be great :)

Rated 5 out of 5

g j Bates

by on 2018-09-13

Very knowledgeable and friendly staff. Wonderful selection of instruments even left handed ones { i'm a lefty myself } just bought a Deering picking Earl. Great sounding Banjo. I highly recommend these folks.
Very knowledgeable and friendly staff. Wonderful selection of instruments even left handed ones { i'm a lefty myself } just bought a Deering picking Earl. Great sounding Banjo. I highly recommend these folks.

Rated 5 out of 5

MR.   J .A .G. Walsh

by on 2018-09-13

Class service use them for all my musical needs thank you
Class service use them for all my musical needs thank you

Rated 5 out of 5

Kristjan Kristjánsson

by on 2018-09-13

Fantastic service and arrived before esteemed delivery date
Fantastic service and arrived before esteemed delivery date

Rated 5 out of 5

Adriano Tonelli

by on 2018-09-12

Great service, great products and very nice people at Eagle Music Shop! The perfect place to buy from.
Great service, great products and very nice people at Eagle Music Shop! The perfect place to buy from.

Rated 5 out of 5

Santiago Alvarez Herrero

by on 2018-09-12

Brilliant
Brilliant

Rated 5 out of 5

Mark Bodha

by on 2018-09-12

Great service! Easy to order, arrived on time and everything exactly as it should have been.
Happy to recommend.
Great service! Easy to order, arrived on time and everything exactly as it should have been.
Happy to recommend.

Rated 5 out of 5

Daniel McCambridge

by on 2018-09-12

Good quick service
Good quick service

Rated 5 out of 5

Heike Gleser

by on 2018-09-11

Found an excellent low whistle bag with shoulder strap I have never seen being sold before. Easy transaction and the bag arrived 3 days later.
Found an excellent low whistle bag with shoulder strap I have never seen being sold before. Easy transaction and the bag arrived 3 days later.

Rated 5 out of 5

christpher seth-ward

by on 2018-09-11

Very good service, with speedy delivery.
Very good service, with speedy delivery.

Rated 5 out of 5

m j middleton

by on 2018-09-11

Super quick. Reasonably priced. Goods exactly as described. Will certainly buy at Eagle Music again.
Super quick. Reasonably priced. Goods exactly as described. Will certainly buy at Eagle Music again.

Rated 5 out of 5

John Mackay-Marks

by on 2018-09-11

Completely satisfied with the prompt delivery and excellent service. A good range of gear and all the items I required were in stock at competitive prices.
Completely satisfied with the prompt delivery and excellent service. A good range of gear and all the items I required were in stock at competitive prices.

Rated 5 out of 5

James Welsh

by on 2018-09-10

Excellent company you can always find what you want on the web site service is very good I have never had any complaint and would recommend them.
Excellent company you can always find what you want on the web site service is very good I have never had any complaint and would recommend them.

Rated 5 out of 5

michael bywater

by on 2018-09-10

Perfect.
After I missed the cut off for next day delivery by half an hour or so. I Called the store and a very helpful lady checked my items were in stock and made sure they were sent that day.
Arrived at 11:00 next day .
Great items, Great service and loads of items stock that are special order elsewhere.
Cannot recommend enough.
Perfect.
After I missed the cut off for next day delivery by half an hour or so. I Called the store and a very helpful lady checked my items were in stock and made sure they were sent that day.
Arrived at 11:00 next day .
Great items, Great service and loads of items stock that are special order elsewhere.
Cannot recommend enough.

Rated 5 out of 5

JAMES PYCROFT

by on 2018-09-10

1st class service,as always
1st class service,as always

Rated 5 out of 5

Neil Allen

by on 2018-09-10

Very quick service, product exactly as described.
Very quick service, product exactly as described.

Rated 5 out of 5

Derek McGuff

by on 2018-09-09

Great prices on a range of products. Super fast delivery and great customer service. I'll definitely be back for more supplies, when needed!
Great prices on a range of products. Super fast delivery and great customer service. I'll definitely be back for more supplies, when needed!

Rated 5 out of 5

Frank Moon

by on 2018-09-09

Cheapest price available anywhere, and it arrived the next day. Good product.
Cheapest price available anywhere, and it arrived the next day. Good product.

Rated 5 out of 5

Derek Restorick

by on 2018-09-09

Excellent service,fast delivery.A west country store would be a good idea!!!!!
Excellent service,fast delivery.A west country store would be a good idea!!!!!

Rated 5 out of 5

John Brosnan

by on 2018-09-09

Excellent shop to do business with always come up trumps
Excellent shop to do business with always come up trumps

Rated 5 out of 5

Richard Harris

by on 2018-09-09

Fast and efficient and dead easy to use the website
Fast and efficient and dead easy to use the website

Rated 5 out of 5

Jack Readhead

by on 2018-09-09

Great harmonicas at a fair price with prompt delivery.
Great harmonicas at a fair price with prompt delivery.

Rated 5 out of 5

John Wood

by on 2018-09-09

Excellent and quick service received consistently. Good product advice and backup always available. This supplier of all things musical is highly recommended by me.
Excellent and quick service received consistently. Good product advice and backup always available. This supplier of all things musical is highly recommended by me.

Rated 5 out of 5

Rachel Cope

by on 2018-09-09

Good service except delivery is slow. Ordering just a few picks that fit in an ordinary envelope and first class stamp I wouldn't expect to take 4 days to arrive.
Good service except delivery is slow. Ordering just a few picks that fit in an ordinary envelope and first class stamp I wouldn't expect to take 4 days to arrive.

Rated 4 out of 5

Colin Everest

by on 2018-09-03


Excellent service...prompt processing and delivery of order and goods exactly as described and very good quality.

Excellent service...prompt processing and delivery of order and goods exactly as described and very good quality.

Rated 5 out of 5

arthur lloyd

by on 2018-09-03

excellent service as always
excellent service as always

Rated 5 out of 5

GERALD CLARK

by on 2018-08-31

HAVING PURCHASED A NUMBER OF ITEMS OVER A NUMBER OF YEARS IE INSTRUMENTS ETC . HAVE HAD REALLY GOOD SERVICE AND ADVICE PRICES ARE VERY REASONABLE ALL IN ALL A VERY GOOD SHOP. HIGHLY RECOMMEND TO OTHERS.
HAVING PURCHASED A NUMBER OF ITEMS OVER A NUMBER OF YEARS IE INSTRUMENTS ETC . HAVE HAD REALLY GOOD SERVICE AND ADVICE PRICES ARE VERY REASONABLE ALL IN ALL A VERY GOOD SHOP. HIGHLY RECOMMEND TO OTHERS.

Rated 5 out of 5

Christopher Jordan

by on 2018-08-30

Very good service. Fast delivery and items just as described. A+
Very good service. Fast delivery and items just as described. A+

Rated 5 out of 5

Derek Aartse Tuyn

by on 2018-08-30

I have no complaints, I've used you before and no doubt will be using you in future. Thank you.
I have no complaints, I've used you before and no doubt will be using you in future. Thank you.

Rated 5 out of 5

Gerry Power

by on 2018-08-28

Great service, fast and efficient.
Great service, fast and efficient.

Rated 5 out of 5

Andrew Cross

by on 2018-08-28

Very quick and efficient service, goods I ordered on two occasions arrived within a couple of days. Very comprehensive website.
Very quick and efficient service, goods I ordered on two occasions arrived within a couple of days. Very comprehensive website.

Rated 5 out of 5

Felix Deichmann

by on 2018-08-28

Everything delivered as advertised in super condition and in sturdy package. I recommend this shop highly. Thanks much!
Everything delivered as advertised in super condition and in sturdy package. I recommend this shop highly. Thanks much!

Rated 5 out of 5

Brian  King

by on 2018-08-28

Really nice and helpful and boy was their delivery quick
Really nice and helpful and boy was their delivery quick

Rated 5 out of 5

michael walwyn

by on 2018-08-27

Great service ,Prompt delivery.Good prices.
Great service ,Prompt delivery.Good prices.

Rated 4 out of 5

gerald mc cabe

by on 2018-08-26

First Class Service and the prices aren’t that bad either ***
First Class Service and the prices aren’t that bad either ***

Rated 5 out of 5

Peter Shaw

by on 2018-08-26

Excellent service, prompt delivery and items as described
Excellent service, prompt delivery and items as described

Rated 5 out of 5

Tom Cutler

by on 2018-08-24

I would definitely recommend this company, fantastic service, really helpful.
I would definitely recommend this company, fantastic service, really helpful.

Rated 5 out of 5

Colin Bowler

by on 2018-08-24

Staff always helpful
Staff always helpful

Rated 4 out of 5

David Stocken

by on 2018-08-24

Good price, quick service,no problems
Good price, quick service,no problems

Rated 5 out of 5

Terry Hall

by on 2018-08-23

I received what I ordered on time and at the right price, what more can I say.
I received what I ordered on time and at the right price, what more can I say.

Rated 5 out of 5

James Roche

by on 2018-08-23

Delivery was speedy! An Additional note accompanied the item, giving recommendations regarding the tuner.
It's a nice touch, and signifies that it has been tried and tested; not like some other shops who don't test the products they sell.
My local music store discontinued the selling of this model, in favour of a slightly cheaper alternative; but, having great experience using the one I had, I opted to purchase the same model.
100% would recommend Eagle Music, and this tuner in particular.
Delivery was speedy! An Additional note accompanied the item, giving recommendations regarding the tuner.
It's a nice touch, and signifies that it has been tried and tested; not like some other shops who don't test the products they sell.
My local music store discontinued the selling of this model, in favour of a slightly cheaper alternative; but, having great experience using the one I had, I opted to purchase the same model.
100% would recommend Eagle Music, and this tuner in particular.

Rated 5 out of 5

Garry Rushworth

by on 2018-08-22

Always give good value
Always give good value

Rated 5 out of 5

Scott Freer

by on 2018-08-21

Friendly and helpful and excellent range of banjo stuff
Friendly and helpful and excellent range of banjo stuff

Rated 5 out of 5

Denis Runciman

by on 2018-08-20

Would recommend this business to anyone, service brilliant as usual. Keep up the good work!
Would recommend this business to anyone, service brilliant as usual. Keep up the good work!

Rated 5 out of 5

Daniel Ängelöga

by on 2018-08-20

Fast shipping, easy to pay with PayPal.
Fast shipping, easy to pay with PayPal.

Rated 5 out of 5

Clifford Hedley

by on 2018-08-20

. . . I saw what I needed, ordered it, paid for it, it arrived 2 days later
. . . what more could I ask ?
. . . I saw what I needed, ordered it, paid for it, it arrived 2 days later
. . . what more could I ask ?

Rated 5 out of 5

robert martin

by on 2018-08-20

Great customer service. Very friendly helpful advice given by phone. Comprehensive range of products available. A one stop shop for all banjo items.
My only concern is that it should be made clear that the instructional dvd 's do not contain the Tab booklet instead the disc has the files on. Which needs a computer and printer to access them. I suggest that the Booklet be made available for download online as an alternative.***
Great customer service. Very friendly helpful advice given by phone. Comprehensive range of products available. A one stop shop for all banjo items.
My only concern is that it should be made clear that the instructional dvd 's do not contain the Tab booklet instead the disc has the files on. Which needs a computer and printer to access them. I suggest that the Booklet be made available for download online as an alternative.***

Rated 5 out of 5

Robert Malpas

by on 2018-08-20

First class service as always thanks
First class service as always thanks

Rated 5 out of 5

Rob  Janaway

by on 2018-08-20

Quick speedy service - mute worked as expected.
Quick speedy service - mute worked as expected.

Rated 5 out of 5

Steven Lennon

by on 2018-08-15

all good
all good

Rated 5 out of 5

matt uttley

by on 2018-08-13

Excellent in all respects!
Excellent in all respects!

Rated 5 out of 5

nigel jennings

by on 2018-08-13

Always recommend to anyone
Always recommend to anyone

Rated 5 out of 5

John Mackay-Marks

by on 2018-07-31

As before, excellent and helpful advice and service. Delivery was prompt as promised. I have no hesitation in recommending Eagle Music.
As before, excellent and helpful advice and service. Delivery was prompt as promised. I have no hesitation in recommending Eagle Music.

Rated 5 out of 5

John Collins

by on 2018-07-31

Totally satisfied. Would definitely recommend
Totally satisfied. Would definitely recommend

Rated 5 out of 5

Bryn Lloyd Jones

by on 2018-07-30

Your service is excellent. I am a very happy customer thank you eagle music.***
Your service is excellent. I am a very happy customer thank you eagle music.***

Rated 5 out of 5

Fraser McClure

by on 2018-07-30

I have used Eagle Music on a number of occasions and have always been satisfied generally by their service. I had one issue once with an item being out of stock despite showing, which was a little disappointing, but every other time the service has been first class and I have never hesitated to place an order.
I have used Eagle Music on a number of occasions and have always been satisfied generally by their service. I had one issue once with an item being out of stock despite showing, which was a little disappointing, but every other time the service has been first class and I have never hesitated to place an order.

Rated 5 out of 5

Gavin Breckenridge

by on 2018-07-30

Excellent
Excellent

Rated 5 out of 5

Ian Beech

by on 2018-07-29

Excellent service with contact about the status of the order. Very satisfied.
Excellent service with contact about the status of the order. Very satisfied.

Rated 5 out of 5

Anthony Phillips

by on 2018-07-29

Items arrived quickly and were as described.
Price was much much better than other suppliers.
Consequently, I can’t suggest improvements in service!
Items arrived quickly and were as described.
Price was much much better than other suppliers.
Consequently, I can’t suggest improvements in service!

Rated 5 out of 5

ALAN WANN

by on 2018-07-27

Delivered prompt,no complaints
Delivered prompt,no complaints

Rated 4 out of 5

martin a luxford

by on 2018-07-27

Delivered excellent product quickly!
Delivered excellent product quickly!

Rated 5 out of 5

ian budden

by on 2018-07-27

Excellent customer service
Excellent customer service

Rated 5 out of 5

R N Robertson

by on 2018-07-27


Will definitely Eagle Music use again - five stars

Will definitely Eagle Music use again - five stars

Rated 5 out of 5

rosemary newton

by on 2018-07-26

Very happy , would recommend to others.
Very happy , would recommend to others.

Rated 5 out of 5

Paul Cronk

by on 2018-07-26

Good Price. Swift Delivery.
Good Price. Swift Delivery.

Rated 5 out of 5

gerald mcdermott

by on 2018-07-26

Good service
Good communication
Great selection of banjo accessories. I don't use any other company.
Good service
Good communication
Great selection of banjo accessories. I don't use any other company.

Rated 5 out of 5

Terry Hall

by on 2018-07-26

I phoned the shop for advice which was very helpful. The guy talked me through the alternatives and availability and the products arrived well packed and on time.
I phoned the shop for advice which was very helpful. The guy talked me through the alternatives and availability and the products arrived well packed and on time.

Rated 5 out of 5

Brown Brown

by on 2018-07-25

Excellent selection, prompt delivery.
Excellent selection, prompt delivery.

Rated 5 out of 5

Dale Jonathan Perkins

by on 2018-07-24

Service is second to none and I will only by my acoustic instruments from here! Staff have excellent knowledge and give you the space and time to spend with instruments before you make your choice; this is essential for me. This is unlike a number of competitors I’ve visited which have generally been uncomfortable experiences. Wholly recommended!
Service is second to none and I will only by my acoustic instruments from here! Staff have excellent knowledge and give you the space and time to spend with instruments before you make your choice; this is essential for me. This is unlike a number of competitors I’ve visited which have generally been uncomfortable experiences. Wholly recommended!

Rated 5 out of 5

Eagle Music Shop Overall reviews of Eagle Music Shop at Ekomi 4.91 out of 5 based on 5313 ratings
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