Customer Reviews

We pride ourselves on our genuine customer reviews and are extremely grateful to those who take the time to comment. The reviews shown are are 100% independent reviews as provided by eKomi, the idependent reviews company.

These reviews are trusted, authentic, transaction-based only. eKomi offers a unique platform where consumers speak to one another based on verifiable experiences. eKomi charters one of the most elite vast customer feedback management teams where reviews are personally screened individually 24/7 for our clients.

Displaying: 1 to 80 of 5581

Graham Brierley

by on 2019-07-16

I am unable to find anything bad to say about Eagle music always served me without any hassle Thank you.
I am unable to find anything bad to say about Eagle music always served me without any hassle Thank you.

Rated 5 out of 5

William Gaminara

by on 2019-07-02

Very quick and efficient. Please to deal with.
Very quick and efficient. Please to deal with.

Rated 5 out of 5

MICHAEL O HARA

by on 2019-06-26

My order was just as expected, prompt delivery and fair price, would certainly recommend your service to others.
My order was just as expected, prompt delivery and fair price, would certainly recommend your service to others.

Rated 5 out of 5

Andrew Buchanan

by on 2019-06-20

Delighted with my purchase from Eagle Music - first class website making the purchase extremely easy. My Ozark mandolin was set up beautifully and I was grateful for this free additional service. All-in-all, a great company to deal with. I am likely to buy from them again in the future. Highly recommended!
Delighted with my purchase from Eagle Music - first class website making the purchase extremely easy. My Ozark mandolin was set up beautifully and I was grateful for this free additional service. All-in-all, a great company to deal with. I am likely to buy from them again in the future. Highly recommended!

Rated 5 out of 5

Steve Spencer

by on 2019-06-18

No problems with purchase, good price and prompt delivery.
No problems with purchase, good price and prompt delivery.

Rated 5 out of 5

Jim Midgley

by on 2019-06-17

Product description.
Web page Stated colour of music stand may vary. Photo was of tasteful looking black stand. I thought this meant may vary because of colour variation in photo/website. Actual stand delivered was a yucky mustard colour. My fault but wouldn’t have ordered if description more precise.
Product description.
Web page Stated colour of music stand may vary. Photo was of tasteful looking black stand. I thought this meant may vary because of colour variation in photo/website. Actual stand delivered was a yucky mustard colour. My fault but wouldn’t have ordered if description more precise.

Rated 4 out of 5

Ramon Nadal Uceda

by on 2019-06-16

ordering is clear and transparent, and order was delivered without problems or delay, good quality product, compliments
ordering is clear and transparent, and order was delivered without problems or delay, good quality product, compliments

Rated 4 out of 5

Maggie Gee

by on 2019-06-16

Order completed in good time, goods delivered promptly and well packed, now forwarded. Crazy that I have to buy guitar strings to send to my Grandson in Spain, but there you have it. He also has some new finger picks and a string winder as a bit of a bonus now too ! For such things to be not available in rural Spain, the so-called 'home of the Guitar' is bizarre !
Order completed in good time, goods delivered promptly and well packed, now forwarded. Crazy that I have to buy guitar strings to send to my Grandson in Spain, but there you have it. He also has some new finger picks and a string winder as a bit of a bonus now too ! For such things to be not available in rural Spain, the so-called 'home of the Guitar' is bizarre !

Rated 5 out of 5

Richard Kill

by on 2019-06-16

Excellent service all round would highly recommend Eaglemusic.
Excellent service all round would highly recommend Eaglemusic.

Rated 5 out of 5

Shirley Embling

by on 2019-06-15

Ordering was easy, service excellent, and the item purchased arrived promptly and in good working order. My main suggestion for improvement would be to lower the limit for free delivery.
Ordering was easy, service excellent, and the item purchased arrived promptly and in good working order. My main suggestion for improvement would be to lower the limit for free delivery.

Rated 5 out of 5

Bryan Deveney

by on 2019-06-15

Will buy from again
Good company to buy from
aaaaa+++++
Will buy from again
Good company to buy from
aaaaa+++++

Rated 5 out of 5

Michael Luntley

by on 2019-06-15

Prompt despatch
Prompt despatch

Rated 5 out of 5

Don Clarke

by on 2019-06-10

I would have given 5 stars, but I asked for chocolate coloured strap but received caramel covered.
I would have given 5 stars, but I asked for chocolate coloured strap but received caramel covered.

Rated 3 out of 5

wayne allder

by on 2019-06-08

Very happy with whole process
Very happy with whole process

Rated 5 out of 5

Ann Bolshaw

by on 2019-06-08

Would recommend others. Very straightforward and efficient service and confirmation.
Would recommend others. Very straightforward and efficient service and confirmation.

Rated 5 out of 5

Adam Adam

by on 2019-06-03

As usual, excellent service from Eagle Music. Which is why I am a returning customer.

However, I wish I could sy the same for the Royal Mail postal service! It took 10 days for this small packaged item to arrive.
As usual, excellent service from Eagle Music. Which is why I am a returning customer.

However, I wish I could sy the same for the Royal Mail postal service! It took 10 days for this small packaged item to arrive.

Rated 5 out of 5

elizabeth baker

by on 2019-06-01

Excellent service. Goods well-packaged and speedy delivery.
Excellent service. Goods well-packaged and speedy delivery.

Rated 5 out of 5

Bruce  Williams

by on 2019-05-30

Have already recommended you to others. Good service
Have already recommended you to others. Good service

Rated 5 out of 5

paul williams

by on 2019-05-29

Superb service, very quick and reasonably priced. Used them a few times now they are top notch
Superb service, very quick and reasonably priced. Used them a few times now they are top notch

Rated 5 out of 5

Steven  Tarry

by on 2019-05-29

Fantastic service with a speedy deliver.Husband loved the quality of the harmonica.
Fantastic service with a speedy deliver.Husband loved the quality of the harmonica.

Rated 5 out of 5

C Allcock

by on 2019-05-26

Usual excellent service
Usual excellent service

Rated 5 out of 5

GILES HUGHES

by on 2019-05-26

Prompt service
Prompt service

Rated 5 out of 5

Maurice Clifton

by on 2019-05-25

As it took nearly a week for my items to arrive, it would be good to have the option of 1st class post.

Parts delivered were just what I wanted, thank you
As it took nearly a week for my items to arrive, it would be good to have the option of 1st class post.

Parts delivered were just what I wanted, thank you

Rated 5 out of 5

Robert Liversidge

by on 2019-05-21

Item arrived on time and undamaged.
Item arrived on time and undamaged.

Rated 5 out of 5

Kathryn Symonds

by on 2019-05-20

Excellent service - thanks
Excellent service - thanks

Rated 5 out of 5

Neil Thomas

by on 2019-05-20

I am a returning customer ,great service, quick delivery no fuss . I will be back .
I am a returning customer ,great service, quick delivery no fuss . I will be back .

Rated 5 out of 5

Steve Harding

by on 2019-05-20

superb service throughout.. very pleasant to deal with on the phone when ordering and took the trouble to listen to what I needed. Goods delivered when promised, and the instrument was beautifully set up. Customer support, first class. Will use again and recommend to others.
superb service throughout.. very pleasant to deal with on the phone when ordering and took the trouble to listen to what I needed. Goods delivered when promised, and the instrument was beautifully set up. Customer support, first class. Will use again and recommend to others.

Rated 5 out of 5

Jack  Scott

by on 2019-05-19

Great Service and good quality
Great Service and good quality

Rated 5 out of 5

Hans-Peter Keller

by on 2019-05-16

What I am allowed to hold in my hands is first class. The banjo looks good and feels good. Just keeping it is a pleasure. After even the most intensive search there is not a flaw.

The sound is stunning. For me it is crisp, despite the open back, quite loud and really pleasant. I did not think that the instrument out of the box is so well pre-set. Even in the highest frets the tones are clean.

I will certainly enjoy this instrument for many years. A 100% buy recommendation.
Many thanks to Deering for building such a great banjo and many thanks to Eagle Music Shop for importing, good service and very good and safe packaging.
Best regards
*** from Germany
What I am allowed to hold in my hands is first class. The banjo looks good and feels good. Just keeping it is a pleasure. After even the most intensive search there is not a flaw.

The sound is stunning. For me it is crisp, despite the open back, quite loud and really pleasant. I did not think that the instrument out of the box is so well pre-set. Even in the highest frets the tones are clean.

I will certainly enjoy this instrument for many years. A 100% buy recommendation.
Many thanks to Deering for building such a great banjo and many thanks to Eagle Music Shop for importing, good service and very good and safe packaging.
Best regards
*** from Germany

Rated 5 out of 5

Joseph Callaghan

by on 2019-05-14

This is the first time that I have purchased a product from Eagle Music and I have to say that I was pleasantly surprised with the overall experience. Great communication, friendly service, great product (banjo) and very good price. The banjo arrived well packaged and had been professionally set up ready for use. Will definitely use again in the future. As a guitar player for many years I have experienced good and bad online services, this company are up there with the best!
This is the first time that I have purchased a product from Eagle Music and I have to say that I was pleasantly surprised with the overall experience. Great communication, friendly service, great product (banjo) and very good price. The banjo arrived well packaged and had been professionally set up ready for use. Will definitely use again in the future. As a guitar player for many years I have experienced good and bad online services, this company are up there with the best!

Rated 5 out of 5

John Bartlett

by on 2019-05-12

Good service! Very pleased with the way it was delivered.
Good service! Very pleased with the way it was delivered.

Rated 5 out of 5

Maurice Hickey

by on 2019-05-11

Ordered banjo hooks to carry out a bit of a restoration job on a Dulcetta Banjo Ukulele (circa 1920 - 30) I was given. Hooks arrived in good time, great communication and well priced.

Many thanks Eagle Music

Best regards

***
Ordered banjo hooks to carry out a bit of a restoration job on a Dulcetta Banjo Ukulele (circa 1920 - 30) I was given. Hooks arrived in good time, great communication and well priced.

Many thanks Eagle Music

Best regards

***

Rated 5 out of 5

R Farquhar

by on 2019-05-08

Excellent shop, quick delivery, straightforward service
Excellent shop, quick delivery, straightforward service

Rated 5 out of 5

Seamus Mc Gowan

by on 2019-05-08

excellent service ..do you paddy richter tune the small Suzuki harmonicas
this is not the right forum for the query but what the hell
keep up the great work
excellent service ..do you paddy richter tune the small Suzuki harmonicas
this is not the right forum for the query but what the hell
keep up the great work

Rated 5 out of 5

Keith Stansfield

by on 2019-05-06

Poor performance from the mute. Maybe better made from brass. *** mute far better.
Poor performance from the mute. Maybe better made from brass. *** mute far better.

Rated 3 out of 5

Stephen Sanderson

by on 2019-05-06

Reliable.
Reliable.

Rated 5 out of 5

Martin Brennan

by on 2019-05-05

would recommend to others
would recommend to others

Rated 5 out of 5

T david White

by on 2019-04-30

Good service. No problems.
Good service. No problems.

Rated 5 out of 5

Michael West

by on 2019-04-29

Excellent customer service and great products
Excellent customer service and great products

Rated 5 out of 5

Kevin Ryan

by on 2019-04-29

Not much room for improvement I think!

Great, efficient service as always from Eagle Music Shop matched with good old Yorkshire hospitality, helpfulness and top class customer service.

Keep it up!
Not much room for improvement I think!

Great, efficient service as always from Eagle Music Shop matched with good old Yorkshire hospitality, helpfulness and top class customer service.

Keep it up!

Rated 5 out of 5

John Lammin

by on 2019-04-29

As always, very satisfied with the service and theproduct
As always, very satisfied with the service and theproduct

Rated 5 out of 5

Andrew J Steen

by on 2019-04-28

Speedy delivery from one of the few online vendors of Fred Kelly picks in the UK.
Speedy delivery from one of the few online vendors of Fred Kelly picks in the UK.

Rated 5 out of 5

Clive Quick

by on 2019-04-28

Excellent service. Rapid and reasonably priced delivery. I can't fault it
Excellent service. Rapid and reasonably priced delivery. I can't fault it

Rated 5 out of 5

Robert Matthews

by on 2019-04-28

Quick and straightforward as always.
Quick and straightforward as always.

Rated 5 out of 5

Gary Biggam

by on 2019-04-23

Always good quality items. Very happy.
Always good quality items. Very happy.

Rated 5 out of 5

Sandar Bunn

by on 2019-04-23

The harmonica I bought was easy to order and good delivery time
The harmonica I bought was easy to order and good delivery time

Rated 4 out of 5

Ian Linton

by on 2019-04-23

I buy all my strings for guitar, banjo, bouzouki and mandolin from Eagle Music. It's easy to order, prices are good, delivery quick and strings are good quality. Also got some useful advice on the right strings for a short-scale tenor banjo. Would definitely recommend.
I buy all my strings for guitar, banjo, bouzouki and mandolin from Eagle Music. It's easy to order, prices are good, delivery quick and strings are good quality. Also got some useful advice on the right strings for a short-scale tenor banjo. Would definitely recommend.

Rated 5 out of 5

Debbie Edwards

by on 2019-04-23

Arrived promptly and well packed. Excellent thanks
Arrived promptly and well packed. Excellent thanks

Rated 5 out of 5

Garry Rushworth

by on 2019-04-23

every thing good.
every thing good.

Rated 5 out of 5

Petr Soukup

by on 2019-04-22


I am very satisfied

I am very satisfied

Rated 5 out of 5

James Rowe

by on 2019-04-22

Prompt no hassle service would recommend to all
Prompt no hassle service would recommend to all

Rated 5 out of 5

Alan Hume

by on 2019-04-22

Items arrived promptly and well packed.
Items arrived promptly and well packed.

Rated 5 out of 5

David Purcell

by on 2019-04-21

Very quick turn around , received imdeiate confirmation and then prodipuct within a few days. . Excellent service
Very quick turn around , received imdeiate confirmation and then prodipuct within a few days. . Excellent service

Rated 5 out of 5

Dale Tolley

by on 2019-04-21

No problems with eagle music excellent .
No problems with eagle music excellent .

Rated 5 out of 5

Philip Dale

by on 2019-04-21

Completely satisfied, Excellent service ! Will recommend.
Completely satisfied, Excellent service ! Will recommend.

Rated 5 out of 5

simon runcorn

by on 2019-04-20

Excellent, speedy service and, in my case, with the best (left handed) thumbpicks and banjos!
Excellent, speedy service and, in my case, with the best (left handed) thumbpicks and banjos!

Rated 5 out of 5

roy pegrum

by on 2019-04-19

I have used eagle music before,they are always
helpful, and a safe site.
I have used eagle music before,they are always
helpful, and a safe site.

Rated 5 out of 5

Robert Woodland

by on 2019-04-17

I was very happy with the service provided and would certainly use Eagle Music again.
I was very happy with the service provided and would certainly use Eagle Music again.

Rated 5 out of 5

Mrs Rosemary  Papadopoulou

by on 2019-04-17

I have just received the finger plectrum, large size. I had a little strum with it on my Uke - seems fine. Not such hard plastic as the one i have at the moment = nicer sound.
I have just received the finger plectrum, large size. I had a little strum with it on my Uke - seems fine. Not such hard plastic as the one i have at the moment = nicer sound.

Rated 5 out of 5

Peter Wright

by on 2019-04-16

Would recommend to anyone!
Would recommend to anyone!

Rated 5 out of 5

Michael Allchorne

by on 2019-04-16

I was very pleased with the service ,being kept informed .I would recommend you.

Thank you ***
I was very pleased with the service ,being kept informed .I would recommend you.

Thank you ***

Rated 5 out of 5

Pete Mathison

by on 2019-04-16

Excellent!
Excellent!

Rated 5 out of 5

clive thomas

by on 2019-04-16

very satisfied with all aspects of ordering items and would recommend to others
very satisfied with all aspects of ordering items and would recommend to others

Rated 5 out of 5

raymond bury

by on 2019-04-16

Great service and great prices. I highly recommend eagle music and will most definitely be using them again.
Great service and great prices. I highly recommend eagle music and will most definitely be using them again.

Rated 5 out of 5

Andrew  Saunders

by on 2019-04-15

I have used this shop for many years both online and in the store. I have always been happy with the service and products.
I have used this shop for many years both online and in the store. I have always been happy with the service and products.

Rated 5 out of 5

Tom Regan-Atkins

by on 2019-04-15

Fast service. Arrived safely in my secure place. The reviews helped me choose them. Banjo is magnificent
Thanks
Fast service. Arrived safely in my secure place. The reviews helped me choose them. Banjo is magnificent
Thanks

Rated 5 out of 5

DAVID BLISS

by on 2019-04-14

excellent product worth the price, bought cheaper product
total rubbish put them in the bin what's cheap turned out to be expensive.
excellent product worth the price, bought cheaper product
total rubbish put them in the bin what's cheap turned out to be expensive.

Rated 5 out of 5

Stephen Dibb

by on 2019-04-14

Excellent service again with a very efficient order procedure.
I have purchased from Eagle Music via the internet a few times over the past few years and on each occasion experienced good quality products well packaged and promptly delivered.
I have no qualms in recommending their products and services and regularly refer friends in my music circle to this company.
Excellent service again with a very efficient order procedure.
I have purchased from Eagle Music via the internet a few times over the past few years and on each occasion experienced good quality products well packaged and promptly delivered.
I have no qualms in recommending their products and services and regularly refer friends in my music circle to this company.

Rated 5 out of 5

Hilary Robinson

by on 2019-04-13

The service is fast and accurate. What more can I say?
The service is fast and accurate. What more can I say?

Rated 5 out of 5

Noreen  Day

by on 2019-04-13

I found it easy to order and pay on the site. I had searched for what I wanted and your site did not appear but my friend had ordered the same item so I got the site name from him. Received item very quickly and very happy with it. Envelope a little insecure but it didn’t affect my purchase which was lightweight. Thanks
I found it easy to order and pay on the site. I had searched for what I wanted and your site did not appear but my friend had ordered the same item so I got the site name from him. Received item very quickly and very happy with it. Envelope a little insecure but it didn’t affect my purchase which was lightweight. Thanks

Rated 5 out of 5

Ray Bell

by on 2019-04-13

Excellent, reliable provider.
Excellent, reliable provider.

Rated 5 out of 5

Graham Bellinger

by on 2019-04-09

Excellent range of products and speedy delivery thanks
Excellent range of products and speedy delivery thanks

Rated 5 out of 5

keith Beharrell

by on 2019-04-08

Fast and efficient service. Thank you
Fast and efficient service. Thank you

Rated 5 out of 5

Steve Flannigan

by on 2019-04-08

Brilliant Great service excellent product, communication,and delivery keep up the good work thank you
Brilliant Great service excellent product, communication,and delivery keep up the good work thank you

Rated 5 out of 5

Andrew Tranter

by on 2019-04-08

Price was good, delivery time excellent! Only negative is that the items aren’t well packaged.....fortunately they arrived safely but it could have been otherwise!
Price was good, delivery time excellent! Only negative is that the items aren’t well packaged.....fortunately they arrived safely but it could have been otherwise!

Rated 4 out of 5

Alan Hume

by on 2019-04-08

Goods arrived in 2 working days well wrapped and as described. A phone query was answered knowledgeable and with courtesy.
Goods arrived in 2 working days well wrapped and as described. A phone query was answered knowledgeable and with courtesy.

Rated 4 out of 5

suzie Vallily

by on 2019-04-08

Quick delivery and very good communications.
Quick delivery and very good communications.

Rated 5 out of 5

John Lynch

by on 2019-04-08

Incorrect item sent to me. You are unable to get the correct item to me in time for birthday. Disappointing. Poor service.
Incorrect item sent to me. You are unable to get the correct item to me in time for birthday. Disappointing. Poor service.

Rated 2 out of 5

christopher wright

by on 2019-04-08

Eagle music is the only place I buy my acoustic strings. The reason for this is the the choice and quality of your handmade strings. Plus a top notch service and easy PayPal payment system.
Happy Customer.
Eagle music is the only place I buy my acoustic strings. The reason for this is the the choice and quality of your handmade strings. Plus a top notch service and easy PayPal payment system.
Happy Customer.

Rated 5 out of 5

Steve Gillman

by on 2019-04-08

Difficult to say how you could improve. Easy to use website and very fast service.
Many thanks
Difficult to say how you could improve. Easy to use website and very fast service.
Many thanks

Rated 5 out of 5

Eagle Music Shop Overall reviews of Eagle Music Shop at Ekomi 4.91 out of 5 based on 5683 ratings
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