Customer Reviews

We pride ourselves on our genuine customer reviews and are extremely grateful to those who take the time to comment. The reviews shown are are 100% independent reviews as provided by eKomi, the idependent reviews company.

These reviews are trusted, authentic, transaction-based only. eKomi offers a unique platform where consumers speak to one another based on verifiable experiences. eKomi charters one of the most elite vast customer feedback management teams where reviews are personally screened individually 24/7 for our clients.

Displaying: 1 to 80 of 5328

Mark Holtom

by on 2018-11-15

Good clear website. Checking out was easy. Prices were consistent with other suppliers..
Good clear website. Checking out was easy. Prices were consistent with other suppliers..

Rated 5 out of 5

John Grisswell

by on 2018-11-14

Always efficient service from knowledgeable people.
Always efficient service from knowledgeable people.

Rated 5 out of 5

Tony Charnock

by on 2018-11-14

I don't buy harmonicas from anywhere else, they always arrive perfect and ready to play - many thanks Eagle Music! :-)
I don't buy harmonicas from anywhere else, they always arrive perfect and ready to play - many thanks Eagle Music! :-)

Rated 5 out of 5

Suzi Smith

by on 2018-11-13

Excellent choice
Good prices
Ease of ordering
Fast delivery
I would buy again and recommend
Excellent choice
Good prices
Ease of ordering
Fast delivery
I would buy again and recommend

Rated 5 out of 5

Jane Laing

by on 2018-11-13

Probably the friendliest music shop in the UK. Fantastic advice, great choice of stock and a decent cuppa. What more could anyone ask?
Probably the friendliest music shop in the UK. Fantastic advice, great choice of stock and a decent cuppa. What more could anyone ask?

Rated 5 out of 5

gerard vickers

by on 2018-11-12

Highly recommended a pleasure in all respects
Highly recommended a pleasure in all respects

Rated 5 out of 5

John Wood

by on 2018-11-12

Phone staff pleasant,cheerful and helpful.
Tech staff excellent. Definitely would recommend to others.
My first port of call for any banjo related topic.
Phone staff pleasant,cheerful and helpful.
Tech staff excellent. Definitely would recommend to others.
My first port of call for any banjo related topic.

Rated 5 out of 5

Martyn Harris

by on 2018-11-12

The ordering was straightforward, the item arrived quickly and it works.
The ordering was straightforward, the item arrived quickly and it works.

Rated 5 out of 5

Angela Pearce

by on 2018-11-12

Perfectly satisfied. Service good. Picks arrived on time. Will use eagle music again.
Perfectly satisfied. Service good. Picks arrived on time. Will use eagle music again.

Rated 5 out of 5

John Elliott

by on 2018-11-11

I received the usual 5 star service from Eagle Music with my latest order.
I received the usual 5 star service from Eagle Music with my latest order.

Rated 5 out of 5

Cynthia Everitt

by on 2018-11-11

Ordering by phone was easy, staff friendly and cheerful.
Completely satisfied with service. product and fast delivery. Negatives: None.
Ordering by phone was easy, staff friendly and cheerful.
Completely satisfied with service. product and fast delivery. Negatives: None.

Rated 5 out of 5

Graham Losh

by on 2018-11-11

Excellent service; easy to use website for ordering and very good delivery time.
Excellent service; easy to use website for ordering and very good delivery time.

Rated 5 out of 5

Brian Bailey

by on 2018-11-10

Very efficient ordering and prompt delivery, thanks.
Very efficient ordering and prompt delivery, thanks.

Rated 5 out of 5

Greig Smith

by on 2018-11-10

Great service
Great service

Rated 5 out of 5

Ian Strain

by on 2018-11-10

Quick and exactly what I asked for.
Quick and exactly what I asked for.

Rated 5 out of 5

Stephen Davis

by on 2018-11-10

Living in *** short of a 100 mile round trip to ***, we are now bereft of musical instrument shops and hence access to even the simplest of guitar accessories such as plectrums and thumb picks. Buying such things from places like *** one has to buy ridiculous quantities to make them worthwhile. With Eagle music I can read reviews of a rich assortment of such items and make an informed selection of individual items without incurring excessive postage charge. Very pleased with recent small purchases and will certainly consider them in future for more substantial purchases.
Living in *** short of a 100 mile round trip to ***, we are now bereft of musical instrument shops and hence access to even the simplest of guitar accessories such as plectrums and thumb picks. Buying such things from places like *** one has to buy ridiculous quantities to make them worthwhile. With Eagle music I can read reviews of a rich assortment of such items and make an informed selection of individual items without incurring excessive postage charge. Very pleased with recent small purchases and will certainly consider them in future for more substantial purchases.

Rated 4 out of 5

Graham Roberts

by on 2018-11-09

Good products and website easy to navigate,fast efficient
service,will use again,can recommend.
***
Good products and website easy to navigate,fast efficient
service,will use again,can recommend.
***

Rated 5 out of 5

Mark Gibson

by on 2018-11-09

Easy to order and prompt delivery
Easy to order and prompt delivery

Rated 5 out of 5

Andrew Hill

by on 2018-11-07

Excellent instrument, great price, first class service.
Highly recommend.
Excellent instrument, great price, first class service.
Highly recommend.

Rated 5 out of 5

Bren Steventon

by on 2018-11-06

I wanted octave mandolin strings. They were easy to order and arrived very promptly. Excellent
I wanted octave mandolin strings. They were easy to order and arrived very promptly. Excellent

Rated 5 out of 5

mike pearson

by on 2018-11-05

Excellent service whether ordering from eagle music website or visiting the Eagle Music shop..very friendly and informative team .I can fully recommend as I have purchased several instruments from them over the years.
Excellent service whether ordering from eagle music website or visiting the Eagle Music shop..very friendly and informative team .I can fully recommend as I have purchased several instruments from them over the years.

Rated 5 out of 5

Stuart Ditchburn

by on 2018-11-05

This was the first time I had used Eagle Music, having been recommended to them by my music teacher. I was looking for a mandolin suitable for a beginner. I spoke to *** who was very helpful indeed. He recommended an instrument which fitted my needs perfectly. I am very happy with it. The service was prompt and the instrument arrived 2 days later, very securely packed.

It is difficult to say if any areas of service could be improved based on my experience on this occasion.
This was the first time I had used Eagle Music, having been recommended to them by my music teacher. I was looking for a mandolin suitable for a beginner. I spoke to *** who was very helpful indeed. He recommended an instrument which fitted my needs perfectly. I am very happy with it. The service was prompt and the instrument arrived 2 days later, very securely packed.

It is difficult to say if any areas of service could be improved based on my experience on this occasion.

Rated 5 out of 5

christopher wright

by on 2018-11-05

Personally I don't have any problem navigating on your website. I find it easy to use and you carry lots of choices. I always come here for acoustic strings and you excell in choices and have very easy and fast payment options.Delivery is always swift.
I don't buy my strings from anywhere else and i would recommend 100% for quality and service.
So keep up the good work.
From a very satisfied customer
Personally I don't have any problem navigating on your website. I find it easy to use and you carry lots of choices. I always come here for acoustic strings and you excell in choices and have very easy and fast payment options.Delivery is always swift.
I don't buy my strings from anywhere else and i would recommend 100% for quality and service.
So keep up the good work.
From a very satisfied customer

Rated 5 out of 5

James Welsh

by on 2018-11-05

Excellent company to deal with easy web site always have what you are looking for and quick delivery.
Excellent company to deal with easy web site always have what you are looking for and quick delivery.

Rated 5 out of 5

Stuart  Walker

by on 2018-11-05

Good transaction
Good transaction

Rated 4 out of 5

martin morgan

by on 2018-11-05

Fast and reliable service
Fast and reliable service

Rated 5 out of 5

Richard Dawe

by on 2018-11-05

good service, prompt delivery
good service, prompt delivery

Rated 5 out of 5

Paul Watts

by on 2018-11-04

Fast service and good price
Fast service and good price

Rated 5 out of 5

Karol Orkisz

by on 2018-11-04

Excellent efficient service,my order was sent promptly and arrived in perfect order. I will certainly use them again!
Excellent efficient service,my order was sent promptly and arrived in perfect order. I will certainly use them again!

Rated 5 out of 5

Andrew  Saunders

by on 2018-11-04

Great shop in all areas of music retail.
Have used them for over 20 years.
Would recommend them to anyone.
Great shop in all areas of music retail.
Have used them for over 20 years.
Would recommend them to anyone.

Rated 5 out of 5

David Leece

by on 2018-11-04

Good service and competitive pricing.
Good service and competitive pricing.

Rated 5 out of 5

Jan  Staines

by on 2018-11-04

Very helpful and friendly
Would definitely go back
Very helpful and friendly
Would definitely go back

Rated 5 out of 5

Harold Wright

by on 2018-11-03

I have made several purchases from Eagle. Never been disappointed. It's my go to shop for strings, tailpiece and other hardware for my banjos. Always speedy despatch and very helpful on the occasion I had to call them. Highly recommended.
I have made several purchases from Eagle. Never been disappointed. It's my go to shop for strings, tailpiece and other hardware for my banjos. Always speedy despatch and very helpful on the occasion I had to call them. Highly recommended.

Rated 5 out of 5

David Kent

by on 2018-11-03

Happy with EM's web site and ordering procedures, as previously
Happy with EM's web site and ordering procedures, as previously

Rated 4 out of 5

graham simpkin

by on 2018-11-03

Fantastic service, fast delivery, I am really pleased with the items I bought and with the advice I was given over the phone from the helpfull staff.
I will be buying again.
Thank you.
Fantastic service, fast delivery, I am really pleased with the items I bought and with the advice I was given over the phone from the helpfull staff.
I will be buying again.
Thank you.

Rated 5 out of 5

Anthony Croft

by on 2018-11-03

Previously bought mandolin (face to face) and was very happy with service, attitude, helpfulness etc in the shop.

Just bought strings on-line. Again, happy with quality, price, speed of delivery.
Previously bought mandolin (face to face) and was very happy with service, attitude, helpfulness etc in the shop.

Just bought strings on-line. Again, happy with quality, price, speed of delivery.

Rated 5 out of 5

Terry Wood

by on 2018-11-01

***

Always had excellent customer service and great communications. Found the staff to be very friendly and always helpful would not hesitate to recommend to everyone.
***

Always had excellent customer service and great communications. Found the staff to be very friendly and always helpful would not hesitate to recommend to everyone.

Rated 5 out of 5

Peter Black

by on 2018-10-31

Amazing, quick delivery, perfect packaging. Will use again definately!
Amazing, quick delivery, perfect packaging. Will use again definately!

Rated 5 out of 5

Bob Jones

by on 2018-10-31

My default provider of things musical. Prompt delivery as usual of my latest purchase - replacement reeds for one of my harmonicas. Thanks again Eagle Music!
My default provider of things musical. Prompt delivery as usual of my latest purchase - replacement reeds for one of my harmonicas. Thanks again Eagle Music!

Rated 5 out of 5

Alan Thomas

by on 2018-10-31

Excellent service.
Excellent service.

Rated 5 out of 5

Graham Smith

by on 2018-10-29

Very good transaction fast delivery great item will use again.
Very good transaction fast delivery great item will use again.

Rated 5 out of 5

Alex. Taylor

by on 2018-10-29

The website is easy enough to navigate and with a good range of goods.
The website is easy enough to navigate and with a good range of goods.

Rated 5 out of 5

peter jenkins

by on 2018-10-28

Easy to order
Prompt delivery
Good prices, used before
Would recommend good service
Easy to order
Prompt delivery
Good prices, used before
Would recommend good service

Rated 5 out of 5

Mrs B Cockburn

by on 2018-10-28

We visited in person to choose a ukulele. There was a lot of choice and we could browse and try on our own but help was always at hand if we needed it. The staff were knowledgeable and friendly. Each time we visited we were greeted with a welcome drink after our lengthy journey. We were extremely happy with our purchases and value. On line purchasing was also very efficient. I would have no hesitation in recommending them to others.
We visited in person to choose a ukulele. There was a lot of choice and we could browse and try on our own but help was always at hand if we needed it. The staff were knowledgeable and friendly. Each time we visited we were greeted with a welcome drink after our lengthy journey. We were extremely happy with our purchases and value. On line purchasing was also very efficient. I would have no hesitation in recommending them to others.

Rated 5 out of 5

Peter Waite

by on 2018-10-28

Great service, i have used this company a few times, i cannot fault them at all, i had to phone them for advice about an instrument and they were very helpful, orders arrived very quickly and well packaged. I would recommendthe company every time. I am very glad ifound this company.
Great service, i have used this company a few times, i cannot fault them at all, i had to phone them for advice about an instrument and they were very helpful, orders arrived very quickly and well packaged. I would recommendthe company every time. I am very glad ifound this company.

Rated 5 out of 5

David Roberts

by on 2018-10-27

All very efficient and easy
All very efficient and easy

Rated 5 out of 5

dermot gillespie

by on 2018-10-27

I would happily recommend eagle music for your banjo strings and picks. Great customer service as well.
I would happily recommend eagle music for your banjo strings and picks. Great customer service as well.

Rated 5 out of 5

Graham Buckley

by on 2018-10-24

Great service. Would certainly recommend Eaglemusic
Great service. Would certainly recommend Eaglemusic

Rated 5 out of 5

Tony Broadbent

by on 2018-10-23

Prompt nand correct
Prompt nand correct

Rated 5 out of 5

robert barclay

by on 2018-10-23

First time and no problems whatsoever.
First time and no problems whatsoever.

Rated 5 out of 5

Stephen Robinson

by on 2018-10-23

Excellent and prompt ordering and delivery service.
Excellent and prompt ordering and delivery service.

Rated 5 out of 5

Brian  King

by on 2018-10-23

Really good service
Really good service

Rated 5 out of 5

Ray Owen

by on 2018-10-20

Thank you for the Deering strings ***. Best regards to you all at Eagle music ,***.
Thank you for the Deering strings ***. Best regards to you all at Eagle music ,***.

Rated 5 out of 5

David Brown

by on 2018-10-19

Excellent. Stays in place - stable - and provides a much easier solution that a foot rest and ideal for grand-daughter who is only 7.
Excellent. Stays in place - stable - and provides a much easier solution that a foot rest and ideal for grand-daughter who is only 7.

Rated 5 out of 5

Peter Keenan

by on 2018-10-18

Excellent service
Excellent service

Rated 5 out of 5

david bell

by on 2018-10-18

top shop and very helpfull staff and competitve prices
top shop and very helpfull staff and competitve prices

Rated 5 out of 5

Godfrey Hughes

by on 2018-10-18

Quick service
Quick service

Rated 5 out of 5

John P Gudge

by on 2018-10-16

The online dispatch system in this shop is second to none. I buy my harmonicas from here, and they deal with harmonicas from the whole world. Although the stock area may not have what I want, they will get it for me and send it as soon as it arrives on the premises. When it is in stock, I receive it within days, and sometimes, just 1 day. I live about 250 miles away from the shop... You cannot wish for better service anywhere.
The online dispatch system in this shop is second to none. I buy my harmonicas from here, and they deal with harmonicas from the whole world. Although the stock area may not have what I want, they will get it for me and send it as soon as it arrives on the premises. When it is in stock, I receive it within days, and sometimes, just 1 day. I live about 250 miles away from the shop... You cannot wish for better service anywhere.

Rated 5 out of 5

Zdzislaw Szczypka

by on 2018-10-16

OK Thank You
OK Thank You

Rated 5 out of 5

Sally Norrington-Stacey

by on 2018-10-15

I was very pleased with your service. I spoke for a long time with a member of your staff about a Deering 5 string banjo. He was extremely knowledgeable and helpful, without any strong sales pitch. I ended up buying the banjo which arrived promptly and was very well packaged.
I was very pleased with your service. I spoke for a long time with a member of your staff about a Deering 5 string banjo. He was extremely knowledgeable and helpful, without any strong sales pitch. I ended up buying the banjo which arrived promptly and was very well packaged.

Rated 5 out of 5

Christopher Cole

by on 2018-10-15

I was satisfied with the whole procedure and received my order within the prescribed time. However, I though the postage was a bit steep.
I was satisfied with the whole procedure and received my order within the prescribed time. However, I though the postage was a bit steep.

Rated 4 out of 5

Gerard Wilson

by on 2018-10-15

Easy to use & good value. Delivery time could have been shorter, but I wasn't in a hurry anyway. Will definitely use again. Thanks.
Easy to use & good value. Delivery time could have been shorter, but I wasn't in a hurry anyway. Will definitely use again. Thanks.

Rated 4 out of 5

Ewin Murray

by on 2018-10-15

Excellent shop, great quality gear and great delivery times
Excellent shop, great quality gear and great delivery times

Rated 5 out of 5

Michael Townsend

by on 2018-10-14

Excellent products and service. I would be happy to recommend to to others.
Excellent products and service. I would be happy to recommend to to others.

Rated 5 out of 5

Ron Cairnie

by on 2018-10-14

I was extremely impressed with the speed of service from Eagle including keeping me informed at all times as to the status of my order. I would definitely recommend.
I was extremely impressed with the speed of service from Eagle including keeping me informed at all times as to the status of my order. I would definitely recommend.

Rated 5 out of 5

Trevor Sanders

by on 2018-10-14

I would recommend this shop eagle music
Excellent thanks
I would recommend this shop eagle music
Excellent thanks

Rated 5 out of 5

Debbie Cairns

by on 2018-10-14

The service at Eagle Music Shop was nothing short of fantastic, from ease of ordering, through to receipt of my beautiful new banjo! They were recommended to me, and I will recommend them to others any day.
The service at Eagle Music Shop was nothing short of fantastic, from ease of ordering, through to receipt of my beautiful new banjo! They were recommended to me, and I will recommend them to others any day.

Rated 5 out of 5

Ken Perkins

by on 2018-10-14

Ordered Shubb C5 Banjo Capo on line 8th October at the best available price. Dispatched the same day.Superb service. Thank you.
Ordered Shubb C5 Banjo Capo on line 8th October at the best available price. Dispatched the same day.Superb service. Thank you.

Rated 5 out of 5

Ralph Jagger

by on 2018-10-12

Excellent service. Order received abroad within 10 days
Excellent service. Order received abroad within 10 days

Rated 5 out of 5

John Heath

by on 2018-10-10

Deliver on all levels. Reliable and efficient !
Deliver on all levels. Reliable and efficient !

Rated 5 out of 5

Martin Panik

by on 2018-10-09

Very quick delivery.I have made several purchases
and always was satisfy.
***
Very quick delivery.I have made several purchases
and always was satisfy.
***

Rated 5 out of 5

Ellie Brodie

by on 2018-10-09

Very fast delivery. Great choice, they had exactly what I wanted at a reasonable price. And it's nice to know I'm spending money at a business I really want to support.
Very fast delivery. Great choice, they had exactly what I wanted at a reasonable price. And it's nice to know I'm spending money at a business I really want to support.

Rated 5 out of 5

Eric Womersley

by on 2018-10-09

Best price, quick despatch, nice people &128512;
Best price, quick despatch, nice people &128512;

Rated 5 out of 5

Sandra Battley

by on 2018-10-08

*** in particular was extremely helpful - keeping me informed as to when the item I wanted to buy would be in stock and even making sure the item would be put by for me just in case! I would definitely recommend Eagle Music.
*** in particular was extremely helpful - keeping me informed as to when the item I wanted to buy would be in stock and even making sure the item would be put by for me just in case! I would definitely recommend Eagle Music.

Rated 5 out of 5

Nigel titchener

by on 2018-10-08

Always been my choice for buying harmonicas
Great service and order usually arrives 2 days after order. Also communication is spot on.Highly recommended.
Always been my choice for buying harmonicas
Great service and order usually arrives 2 days after order. Also communication is spot on.Highly recommended.

Rated 5 out of 5

Andy Cook

by on 2018-10-08

Over the years I have bought 9 guitars and banjo's from Eagle Music all were a joy to play straight away and still are. Knowledge and service are always excellent. When anybody asks I say I buy all my guitars from Eagle Music.
Over the years I have bought 9 guitars and banjo's from Eagle Music all were a joy to play straight away and still are. Knowledge and service are always excellent. When anybody asks I say I buy all my guitars from Eagle Music.

Rated 5 out of 5

michael edwards

by on 2018-10-08

always efficient and friendly.
always efficient and friendly.

Rated 5 out of 5

Elizabeth Travers

by on 2018-10-08

Very easy to deal with and quick delivery
Very easy to deal with and quick delivery

Rated 5 out of 5

peter jones

by on 2018-10-08

Excellent service and value
Excellent service and value

Rated 5 out of 5

Steve Spencer

by on 2018-10-07

Used Eagle twice for small items and customer service and delivery excellent. Shipping costs very reasonable and delivery prompt. Would use again without a second thought.
Used Eagle twice for small items and customer service and delivery excellent. Shipping costs very reasonable and delivery prompt. Would use again without a second thought.

Rated 5 out of 5

Eagle Music Shop Overall reviews of Eagle Music Shop at Ekomi 4.91 out of 5 based on 5430 ratings
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